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Customs Consultancy Team Lead

Teamledare
Läs mer Jun 11
Do you want to join us in facilitating secure and compliant trade?
Maersk Global Trade and Customs Consulting (GTCC) provides expert advisory services to all aspects of trade, including all sector stakeholders active in the areas of cross-border trade and border processes. GTCC is a strategic consulting product for Maersk, developing the most innovative, fastest and sustainable border solutions.
We like secure and compliant trade, and we love solving challenges
What we do
We are one of the market leaders in Customs Consulting. GTCC provides tailor made solutions ensuring that all import and export transactions are in conformance with the laws and regulations of the involved countries.
This is the backbone of international commerce and exchange of goods, regulated by countries, economic blocs and international agencies such as the WCO (World Customs Organization) and WTO (World Trade Organization)
Our consulting team delivering GTCC solutions includes highly experienced project managers and trade and customs consultants, several with background as customs officers. We are committed to make an impact, deliver outcomes, and changing the trading environment for the better, improving transparency, and trade facilitation.


We are seeking a highly motivated and experienced Customs Consultancy Team Lead to join our Project team at Maersk Customs Services, Trade and Customs Consulting (TCC) Europe, based in Gothenburg.
In this role, you will be responsible for leading a team of customs consultants and overseeing the solution delivery for our clients. This includes ensuring compliance with all relevant laws and regulations, managing the team workload, and maintaining strong relationships with the Business Team, clients and stakeholders.
Your role:
Listed below are some of the key responsibilities of this role. However, we work in an agile environment, making this an ideal opportunity for you to shape the role for yourself.
Lead a team of customs consultants, providing guidance and support to ensure successful delivery of sold solutions for clients.
Manage team workload, allocating tasks and resources effectively to meet client needs and deadlines whilst adhering to the solution budget and chargeability.
Collaborate with clients and stakeholders.
Align the teams on the need for exemplary account management exploiting upsell and growth opportunities.
Develop and implement process improvements to increase efficiency and productivity, while maintaining a high level of quality and compliance.
Provide guidance and mentoring to team members, enhancing their knowledge.
Monitor and report on key performance indicators (KPIs) to measure team performance and identify areas for improvement.
Manage solution delivery yourself if/when the need arises.
Foster a positive and inclusive team culture, promoting collaboration, respect, and open communication.
Grow, defend, expand. Part of this role will be tasked to grow the existing customer base for TCC Europe, defending existing customers vs competition and expanding the amount of services and projects being offered/executed for the strategic customers of the EUR region.



Technical Skills:
5 years of International Trade Experience required.
Specific knowledge in the area of Customs Procedures and Compliance is preferred.
General knowledge of consultancy strategy.
Proficiency with the Microsoft suite.
Excellent oral and written English.
Flexibility to travel to clients and internal offices within Europe.



Soft Skills:
High levels of organisation.
Proven commercial acumen.
Track record of managing high performing teams.
Strong customer relationship skills.
Ability to communicate (verbally and written) effectively with clients, coworkers and senior leadership.
Ability to work effectively with international teams.
Integrity, dependability and adaptability.
Willingness to learn.
Problem-solving approach.



What we can do for you
Provide you with the most exciting career you could not have imagined, in a global organization.
Give you the opportunity to get to know and love customs and border processes.
Support your personal growth.
Let you work with some really nice and very skilled people.
Invite you to be a part of Maersk’s ongoing development journey where clients are expected to be “delighted”, not just “happy”.



We look forward to your application!

Ansök nu

Customs Process Administrator, Göteborg

Tulldeklarant
Läs mer Maj 28
Think Global, Work Local with Maersk Customs Service! (f.d. KGH Customs Services)
Are you ready to be part of an organization on an industry-defining transformation journey that will change the world?
Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end-to-end customs visibility, Maersk Customs Services, offer global reach and local expertise to help customers navigate customs processes, and seamlessly coordinate their supply chains, ensuring the timely movement of goods.
To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, actively trading in 139 countries worldwide with a global delivery network spread across 113 countries, you will be working in a truly international environment.
Our end-to-end logistics services is constantly improving and with that our growing suite of digital solutions as well, which you can use to your benefit as part of our team in Customs Services.
Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring.
Are you ready to play your part in this?
Vi söker fler handläggare till vårt kontor i Göteborg


Att jobba hos oss innebär att upprätta tulldeklarationer för ett antal fasta kunder med återkommande uppdrag enligt gällande regelverk.


Dina huvudsakliga arbetsuppgifter blir att:
• Administrera tulldeklarationer
• Tolka regelverk
• Klassificera varor
• Ha en god dialog med kunder, Tullverket och andra myndigheter


På kontoret är vi totalt 50 personer som jobbar med hantering av tulldeklarationer. Som anställd hos oss blir du en del i ett internationellt företag som erbjuder ett stimulerande arbete med ett positivt arbetsklimat.


Vi söker dig som vill ha ett varierande och utvecklande jobb samt är serviceinriktad med förmåga att lösa kundens uppdrag på ett snabbt och noggrant sätt.


Sök om du:
• Har viljan att utvecklas och lära mer i en internationell miljö
• Är tålmodig, prestationsorienterad, motiverande och orädd
• Har en positiv inställning, hög serviceförmåga
• Har goda kunskaper i svenska och engelska, både i tal och skrift
• Du bör hantera ett högt arbetstempo samtidigt som vara noggrann.


Du kommer till en arbetsplats med trevliga arbetskamrater. Vi erbjuder intern upplärning och goda möjligheter att utvecklas.


Det vore kul att ha dig i vårt team – välkommen med din ansökan!

Ansök nu

LCL Customer Delivery Partner

Logistiker
Läs mer Mar 28
Are you passionate about delivering exceptional service and be a part of a committed team in a high-pace international environment? Are you looking to work for a global company that encourages growth, cares about the environment, supports diversity & drives inclusion? Then this job is the perfect opportunity for you!
In Maersk, we are on a mission to become The Global Integrator of container logistics by connecting and simplifying our customers’ supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
We are looking for a LCL Customer Delivery Partner to strengthen our team in Gothenburg.


We offer
A unique role as LCL Customer Delivery Partner, where you will be responsible for the operational execution of LCL and be in daily contact with customers and vendors as well as has the overall accurate revenue and cost allocation.
This role will give you the opportunity to work closely with senior stakeholders and extend your network within Maersk.
You will be based in Gothenburg and be part of a very dedicated team.
Key Responsibilities
You will handle end-to-end processes within LCL. Arranging ocean bookings with our core co-loaders and our own controlled services together as well to also act as an gateway for our neighboring countries.
You will also arrange pre- and on-carriage with our trucking partners and align with our customs departments to have all shipments cleared as per local requirements.
Ensure shipments are filed timely and accurate in our operational systems
Reporting. Work with reports and secure good data quality
Update shipment milestones in our operational systems in order to guarantee data quality towards our customers
Ensure specific customer requirements are met (transit time, carrier selection, routings etc.)
Monitoring of shipments to provide proactive update to our customers and to solve potential operational disruptions
Coordinate with the commercial organization on customer commitments and forecasts
Knowledge Exchange with the sales and account management in order to ensure customer satisfaction
Quote on ad-hoc shipments and perform vendor negotiations
Ensure accuracy of revenue and cost calculation on shipment level



Who we are looking for
The ideal candidate will have 2+ years of Supply chain / Freight Forwarding experience ideally, but not limited, with extensive knowledge and expertise within the LCL area.
You are a visionary and strategic thinker with a customer centric mindset.
Furthermore you:
Have strong stakeholder management skills
Have excellent verbal and written communication skills
Are able to collaborate across functions, departments and geographies
Creative and problem solving abilities and finding solutions
Have strong ownership and accountability



Selection is ongoing, so we look forward to your application!
Please be informed that there is no relocation package applicable for this position.

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Customs Process Administrator

Tulldeklarant
Läs mer Mar 28
Think Global, Work Local with Maersk Customs Service! (f.d. KGH Customs Services)
Are you ready to be part of an organization on an industry-defining transformation journey that will change the world?
Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy. With end-to-end customs visibility, Maersk Customs Services, offer global reach and local expertise to help customers navigate customs processes, and seamlessly coordinate their supply chains, ensuring the timely movement of goods.
To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, actively trading in 139 countries worldwide with a global delivery network spread across 113 countries, you will be working in a truly international environment.
Our end-to-end logistics services is constantly improving and with that our growing suite of digital solutions as well, which you can use to your benefit as part of our team in Customs Services.
Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring.
Are you ready to play your part in this?


Vi söker fler handläggare till vårt kontor i Göteborg


Att jobba hos oss innebär att upprätta tulldeklarationer för ett antal fasta kunder med återkommande uppdrag enligt gällande regelverk.


Dina huvudsakliga arbetsuppgifter blir att:
• Administrera tulldeklarationer
• Tolka regelverk
• Klassificera varor
• Ha en god dialog med kunder, Tullverket och andra myndigheter


På kontoret är vi totalt 50 personer som jobbar med hantering av tulldeklarationer. Som anställd hos oss blir du en del i ett internationellt företag som erbjuder ett stimulerande arbete med ett positivt arbetsklimat.


Vi söker dig som vill ha ett varierande och utvecklande jobb samt är serviceinriktad med förmåga att lösa kundens uppdrag på ett snabbt och noggrant sätt.


Sök om du:
• Har viljan att utvecklas och lära mer i en internationell miljö
• Är tålmodig, prestationsorienterad, motiverande och orädd
• Har en positiv inställning, hög serviceförmåga
• Har goda kunskaper i svenska och engelska, både i tal och skrift
• Du bör hantera ett högt arbetstempo samtidigt som vara noggrann.


Du kommer till en arbetsplats med trevliga arbetskamrater. Vi erbjuder intern upplärning och goda möjligheter att utvecklas.


Det vore kul att ha dig i vårt team – välkommen med din ansökan!

Ansök nu

Lönekonsult

Löneadministratör/Lönekonsult
Läs mer Feb 14
About Maersk Accountancy & VAT Services Sweden AB
Maersk Accountancy & VAT Services Sweden AB is a licensed accounting and payroll firm, We work in line with Swedish REX and SALK standards and we are ISO 9001 certified.
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Maersk Accountancy & VAT Services Sweden AB söker lönekonsult (föräldravikariat)
Då en av våra medarbetare går på föräldarledighet söker vi hennes ersättare. Föräldravikariatet startar omgående och pågår till september 2025.
Som anställd hos oss blir du en del i ett internationellt företag som erbjuder ett stimulerande arbete med ett positivt arbetsklimat.
Som lönekonsult på KGH A&V Services kommer du att ingå i vårt löneteam. I din roll som lönekonsult ansvarar du självständigt för att administrera lönehanteringen för dina kunder.
Dina huvudsakliga arbetsuppgifter är att hantera den månatliga löneberäkningen enligt lag och kollektivavtal, samt även att handlägga frågor om förmåner, semester samt sjukfrånvaro och andra vanligt förekommande lönerelaterade frågor. Du ansvarar även för att underhålla systemen med aktuella data. Du kommer att delta i kundmöten samt ha kontakt med kundernas anställda och arbeta proaktivt gentemot våra kunder. Flera av våra kunder är nyetablerade i Sverige och du kommer därför tolka anställning- och kollektivavtal och vägleda dem om vilka regler som gäller i Sverige.
Vi är i nuläget ca 30 kollegor som arbetar inom redovisning, moms och lön och vi har friheten att inom rimliga gränser själva bestämma våra arbetstider. Hos oss finns också möjlighet att arbeta hemifrån i en viss omfattning. För denna tjänst är placeringen valfri, vid vårt kontor i Strömstad eller Göteborg
Att vara del av Maersk koncernen innehåller också fördelar som företagets bonussystem, Star & Spot Award program.
Din profil
Vi söker dig med en examen inom löneområdet och med en flerårig yrkeserfarenhet av kvalificerad löneadministration. Du har arbetat med hela löneprocessen och har god kunskap om lagar och avtal som berör området lön. Meriterande är om du har god systemvana (däribland vana från lönesystem) samt om du arbetat med flera kollektivavtal och är van att läsa och tolka avtalen. Dina personliga egenskaper är viktiga för oss. Du är en drivande och självständig person som går igång på utmaningar och som gillar utveckling. Vi arbetar i team så viktigt för oss är även att bidra till en god teamkänsla i gruppen. Du är analytisk, resultatinriktad, lösningsfokuserad och kommunikativ. Du vill fortsätta att utvecklas och ha kul på jobbet.
Vi värdesätter
Hos oss värdesätter vi medarbetare med driv och som tar initiativ. Eftersom vi är både rådgivare och bollplank åt våra kunder är det viktigt att du har ett engagemang och en hög serviceförmåga. Ett gott humör och en positiv inställning uppskattar vi också. Du skall vara noggrann, flexibel och stresstålig eftersom vi arbetar mot deadlines för våra kunder.
Vi är ett härligt arbetsgäng, med bra stämning och lagkänsla som vi är mycket måna om att behålla och ytterligare förstärka. Vi erbjuder intern upplärning och goda möjligheter att utvecklas. Vi har kollektivavtal med Unionen (Revision & Konsult)
Du är flytande i svenska i tal och skrift. Vårt koncernspråk är engelska så du bör vara komfortabel med engelska i både tal och skrift.
Det vore kul att ha dig i vårt team – välkommen med din ansökan!

Har du frågor kring tjänsten? Kontakta Malin Roswall eller Ann-Britt Klingzell –
malin.roswall@lns.maersk.com, ann-britt.klingzell@lns.maersk.com, tel Malin +46 10 455 01 35, tel Ann-Britt +46 10 455 01 23
Ansökningar behandlas löpande.

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Customer Experience Consultant

Kundtjänstmedarbetare
Läs mer Jan 22
Are you passionate about delivering exceptional service and be a part of a committed team in a high-pace international environment? Are you looking to work for a global company that encourages growth, cares about the environment, supports diversity & drives inclusion? Then this job is the perfect opportunity for you!
In Maersk, we are on a mission to become The Global Integrator of container logistics by connecting and simplifying our customers’ supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.


We offer
No matter your dreams and ambitions, we offer exciting career opportunities in a truly international working environment.
We make it our business to make sure that people with the right combination of experience, energy and ambition are given the opportunity to advance and develop throughout their careers.


Currently we are looking for multiple Customer Experience Consultantss to strengthen our team in Gothenburg.


Key Responsibilities:
Understand the customers supply chain business requirements and the end-to-end solutions which Maersk have committed to.
Proactively identify exceptions, mostly system related.
Taking ownership of the process and resolve issues according to guidelines provided.
Communicate professionally with our stakeholders
Build long term relationships both internally and externally.
Drive and present KPIs and other initiatives to internal stakeholders
Coordinate with various stakeholders in shipment process handling.
Orchestrator the overall flow of an end-to-end shipment.
Support the overall team where applicable by providing ideas for process improvements.



What we are looking for:
1-2 years of customer service experience, preferably logistics.
Customer call handling experience with focus on root cause analysis.
Excellent communication and interpersonal skills.
Ability to multi-task and display sense of urgency.
Excellent organization and problem-solving skills.
Conflict resolution and negotiation skills.
Ability to be a team player.
High proficiency in Microsoft Office Suite Applications such as excel, Power BI and able to analyze the data as this will be required to have on the daily job.
Have an interest in system integrations
Well-organized when working under pressure



Selection is ongoing, so we look forward to your application!
Please be informed that there is no relocation package applicable for this position.


We do not discriminate on the basis of age, ancestry, national or ethnic origin, race, sex, gender identity or expression, sexual orientation, marital status, parental or caring status, religion or belief, physical or mental disability, long term health condition, pregnancy or parental leave, protected veteran status, or any other classification protected by applicable law. We actively work to address systemic bias and support representation. We therefore encourage all to apply and let us know if you require any reasonable adjustments to be made for your recruitment process. For more information on what an inclusive environment means to Maersk please visit the diversity page on our careers website.

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Customer Solutions Engineer

Dataingenjör
Läs mer Jan 12
Customer Solutions Engineer
Working at Maersk Customs Services (MCS) means working in an international environment together with passionate and highly competent colleagues. With a strong drive to generate sustainable solutions, we facilitate international trade and help our customers to grow their business. The willingness to get engaged in this important task is clear proof of the pride and commitment felt by everyone throughout the company.
We Offer
Maersk Customs Services is growing, and we are therefore looking for new colleagues with a passion for creating business value for our customers. The Solution and Design Engineering team is looking for 3 new team members to join us as Customer Solutions Engineers with a focus on either Configuration, Technical Project Management or Functionality Improvement/Intelligent Data Capture.
You will be part of a team that are experts in system design, configuration and B2B integrations within the customs area. The team is responsible for designing and configuring solutions for automation of customs processes. We also work with improving operational processes, change management and educating our customers in how to use the solutions.
If you are a driven team player, with experience from project management and B2B integrations, and is stimulated by working in an exciting industry in the middle of the digitalization journey, this is the role for you!
You will join a technology driven organization where your contribution makes a difference. Our organization is characterized by freedom under responsibility, where your initiatives and contributions are acknowledged and make a difference. At MCS, you are given good opportunities for personal development. We value a good work-life balance, and we care about the health of our employees.
The Customer Solutions Engineers will report to the Head of Solution and Design Engineering Customs Europe and be part of a distributed team dedicated to planning, designing, and implementing digital solutions.
Key Responsibilities
In the role of Customer Solutions Engineer you will have the opportunity to work with the following areas, depending on the focus of your role:
Systems Design and Configuration:

You will design and configure the digital systems to enable service delivery to the customers, ensure that tests are completed and that the solution is quality assured.
Business Process Analysis and Design:

You will analyze the business processes, define tools to use and design the most suitable solution together with experts within the team.
Technical Project Management:

Responsible for planning, communicating, delivering value to the customer in smaller to medium projects, managing scope, drive tests, produce documentation and balancing time, budget and quality
Manage Improvements for our existing customers:

Responsible for planning, communicating, delivering change requests and necessary improvements to the existing solutions for our customers.
We’re looking for
To us, your personality is of great importance, and we value qualities such as curiosity, flexibility and ability to collaborate.
To be successful in the role of Customer Solutions Engineer, we also believe you bring some of the following experiences and competencies:
Academic education within IT or relevant field.
2-5 years of relevant experience in a customer focused role.
3 years of relevant experience as Technical Project Manager within IT.
Experience from working with configuration of technical solutions integrated within a complex environment.
Experience from working with Implementation projects.
Experience from analyzing and aligning services with business processes.
Excellent communicator.
Knowledge withing the area of Change Management
It is a merit if you have experiences from business intelligence, IT infrastructure, IT security or user experience and design (UX)
Experience in customs, logistics and trade industry
Professional working proficiency in English, written and oral.

The selection process in ongoing, but we would like to receive your resume no later than 4 feb 2024. We welcome your application!
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job. We value diversity in all its forms, including – but not limited to – gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Our approach to driving diversity, equity and inclusion across our global organisation is based on respect, fairness, and a commitment to tackle preconceptions and unconscious bias wherever we encounter them.

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Customs Process Administrator, Göteborg

Tulldeklarant
Läs mer Nov 23
Facilitating Trade for Sustainable Growth!
If you enjoy working in an international environment with passionate and highly competent colleagues and want to make an impact within a dynamic organisation, then Maersk Customs Services (fd. KGH) is a good match for you.


Vi söker fler handläggare till vårt kontor i Göteborg
Att jobba hos oss innebär att upprätta tulldeklarationer för ett antal fasta kunder med återkommande uppdrag enligt gällande regelverk.


Dina huvudsakliga arbetsuppgifter blir att:
• Administrera tulldeklarationer
• Tolka regelverk
• Klassificera varor
• Ha en god dialog med kunder, Tullverket och andra myndigheter


På kontoret är vi totalt 50 personer som jobbar med hantering av tulldeklarationer. Som anställd hos oss blir du en del i ett internationellt företag som erbjuder ett stimulerande arbete med ett positivt arbetsklimat.


Vi söker dig som vill ha ett varierande och utvecklande jobb samt är serviceinriktad med förmåga att lösa kundens uppdrag på ett snabbt och noggrant sätt.


Sök om du:
• Har viljan att utvecklas och lära mer i en internationell miljö
• Är tålmodig, prestationsorienterad, motiverande och orädd
• Har en positiv inställning, hög serviceförmåga
• Har goda kunskaper i svenska och engelska, både i tal och skrift
• Du bör hantera ett högt arbetstempo samtidigt som vara noggrann.


Du kommer till en arbetsplats med trevliga arbetskamrater. Vi erbjuder intern upplärning och goda möjligheter att utvecklas.


Det vore kul att ha dig i vårt team – välkommen med din ansökan!
We do not discriminate on the basis of age, ancestry, national or ethnic origin, race, sex, gender identity or expression, sexual orientation, marital status, parental or caring status, religion or belief, physical or mental disability, long term health condition, pregnancy or parental leave, protected veteran status, or any other classification protected by applicable law. We actively work to address systemic bias and support representation. We therefore encourage all to apply and let us know if you require any reasonable adjustments to be made for your recruitment process. For more information on what an inclusive environment means to Maersk please visit the diversity page on our careers website.

Ansök nu

Executive Assistant

VD-sekreterare
Läs mer Nov 6
Opportunity
We offer an exciting role where you will be accountable for a wide range of administrative functions including, but not limited to: managing projects, preparing material and presentations for the Area MD and Leadership, scheduling and calendar management, travel arrangements as well as expense reporting.
You will also be a positive contributing force for continuous improvement of the team’s performance, including supporting training, culture, and operating model.
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs.
We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Maersk Ocean & Logistics offers tremendous growth, career and leadership opportunities for those with the ambition, drive and dedication to become one of the best. If you see yourself being part of a team that helps the global economy grow through our worldwide network of customers and terminals, then we want to hear from you!
Key responsibilities
In the role of Executive Assistant, you will:
Manage projects and assist in communicating and orchestrating the Area strategies.
Provide ad hoc assistance related to department projects to other initiatives.
Be a trusted partner in culture and team development.
Manage and initiate Management Off Site meetings and ensure proper content and teambuilding.
Keep track of the Area Leadership Management Team’s action plan and deliveries and assist with general documents.
Build and manage content for Town Hall or other communication initiatives with PPT.
Arrange programs, events, or conferences by procuring facilities and caterers, issuing information or invitations, coordinating speakers, and controlling event budgets.
Prepare and make material ready for meetings/events.
Direct preparation of records such as agendas, notices, minutes and resolutions of corporate meetings.
Manage the appointment calendar and independently schedule appointments.
Screen incoming calls and correspondence and respond independently when possible.
Manage Travel Expense Management and travel coordination for the leader or multiple leaders in the department.
Manage and build Org Chart and maintain Teams sites.
Office Supply and inventory Management.
Coordinate charitable contribution programs.

We are looking for
We are looking for someone creative, solution oriented and not afraid to take the lead!
We believe you are a seasoned Executive Assistant with 5 years of experience in an executive support role or similar. You have strong communication and multi-tasking skills. You are agile and possess the ability to modify important changes rapidly. You are used to collaborating and able to exchange and adapt skills when working together across boundaries.
We believe the right candidate can build and develop the role further within project management.
To be successful in this role, you bring the following experiences or competencies:
A positive attitude and interest in establishing effective working relationships in terms of presentation, hosting, preparation with senior management and other appointed officials, business leaders, board members, and others encountered in the course of work.
Proven communication skills in English, including strong typing and proofreading skills. In addition to English, professional working proficiency in Swedish is necessary in this role.
You possess excellent interpersonal skills and ability to communicate on all levels, maintain integrity, and embodies a positive attitude.
You are used to using a high degree of tact, discretion, and diplomacy in dealing with sensitive situations and concerned groups and/or individuals and commit to practice a high level of confidentiality and compliance.
You are detail oriented and able to prioritize and multitask.
You have the ability to expand this role beyond responsive support, to proactive contributions and ownership for administrative tasks.
You enjoy working in a team as well as independently.
You bring outstanding administrative and organizing skills, as well as excellent knowledge and working experience in Microsoft Office. It is a benefit if you are skilled with social media, but not a requirement.

In this role, responsibility, accountability, and ownership are essential parts, and we therefore believe you can set plans, follow up and keep people informed. Related to this, you:
Work independently in setting priorities, excel in time management, and can work efficiently and effectively in a fast-paced, deadline-driven, high-pressure environment.
Have the ability to anticipate and take initiative to manage or collaborate in budget oversight and event coordination.
Have experience in running events such as townhalls/offsites and socials.

If you have any questions about this role, please contact Talent Acquisition Specialist Therese Blom at therese.blom@maersk.com.
Due to GDPR, kindly note that we cannot accept applications sent via email.
Last day to apply: 26th November 2023
We welcome your application!

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Customs Process Administrator, Göteborg

Tulldeklarant
Läs mer Sep 5
Facilitating Trade for Sustainable Growth!
If you enjoy working in an international environment with passionate and highly competent colleagues and want to make an impact within a dynamic organisation, then KGH Customs Services is a good match for you.
KGH is one of the entities within Maersk Line and is specialized in Customer Services and Accountancy & VAT Services.


Vi söker fler handläggare till vårt kontor i Göteborg
Att jobba hos oss innebär att upprätta tulldeklarationer för ett antal fasta kunder med återkommande uppdrag enligt gällande regelverk.
Dina huvudsakliga arbetsuppgifter blir att:
• Administrera tulldeklarationer
• Tolka regelverk
• Klassificera varor
• Ha en god dialog med kunder, Tullverket och andra myndigheter
På kontoret är vi totalt 50 personer som jobbar med hantering av tulldeklarationer. Som anställd hos oss blir du en del i ett internationellt företag som erbjuder ett stimulerande arbete med ett positivt arbetsklimat.
Vi söker dig som vill ha ett varierande och utvecklande jobb samt är serviceinriktad med förmåga att lösa kundens uppdrag på ett snabbt och noggrant sätt.
Sök om du:
Har gedigen praktisk erfarenhet av operativ tullhantering, gärna i kombination med tullutbildning.
Har viljan att utvecklas och lära mer i en internationell miljö
Är tålmodig, prestationsorienterad, motiverande och orädd
Har en positiv inställning, hög serviceförmåga
Har goda kunskaper i svenska och engelska, både i tal och skrift
Du bör hantera ett högt arbetstempo samtidigt som vara noggrann.



Du kommer till en arbetsplats med trevliga arbetskamrater. Vi erbjuder intern upplärning och goda möjligheter att utvecklas.
Det vore kul att ha dig i vårt team – välkommen med din ansökan!

Ansök nu

Team Leader med personalansvar till ett vikariat i Göteborg

Teamledare
Läs mer Sep 4
Facilitating Trade for Sustainable Growth!


If you enjoy working in an international environment with passionate and highly competent colleagues and want to make an impact within a dynamic organisation, then KGH Customs Services is a good match for you.
KGH is one of the entities within Maersk Line and is specialized in Customer Services and Accountancy & VAT Services.


Vi söker en Team Leader med personalansvar till ett vikariat på Central Customs Desk/Central Declaration Hub i Göteborg.
I den rollen kommer du att säkerställa både en god hantering av resp. teammedlemmar i form av uppföljning och medarbetarsamtal samt att säkerställa en tätare dialog med kunder. Team Leader med personalansvar kommer att rapportera till avdelningschef och alla i resp. Team kommer att rapportera direkt till Team Leadern.
Tjänsten är ett vikariat för ungefär 1,5 år.


Vi söker dig som är redo att ta nästa steg i karriären och vill utveckla sina ledarskapskunskaper. Det innebär att du har ett genuint intresse av att leda utvecklingen av vårt team och deras medlemmar.


Vi kommer att ha ett tydligt fokus på implementering av nya rutiner och standarder för att stärka vårt tjänsteutbud. Rent praktiskt innebär det att allt från kärnprocess, infrastruktur kommer att utvecklas och sättas, för att teamet ska kunna leverera högt kundvärde och service.'


Därutöver kommer du vara styrande i teamet. Du ser till att få teamet att dynamiskt jobba i samma riktning, samtidigt som du stöttar, peppar och motiverar teamet. Du har full fokus på att utveckla och ta fram sätt att prestera bättre och nå de satta målen. Tjänsten erbjuder en omväxlande arbetsdag med många intressanta utmaningar och erfarenheter.


Vi erbjuder:
• Möjligheter att utveckla expertis, kompetens och karriär i vår internationella verksamhet
• Möjlighet att forma din egen arbetsdag, i nära samarbete med våra kunder, kollegor
• En chefstjänst med stor potential att utveckla verksamheten och kollegor
Du är:
• En person som gillar utmaningar och varierande arbetsuppgifter
• En naturlig relations- och teambyggare, både internt och externt
• Fokusera alltid på och prioritera kundservice
• Självgående och ambitiös
• Öppen för frågor, med förmåga att reflektera över problem med ett lösningsorienterat tänkesätt
• Är tålmodig, prestationsorienterad, motiverande och orädd
• Har en positiv inställning med förmåga att skapa goda kundrelationer
• Intellektuellt nyfiken
• Kan skilja ett problem från ett symptom
Du har:
• Goda teoretiska kunskaper inom tullförmedling
• Förmåga att kommunicera tydligt och välformulerat, både muntligt och skriftligt
• Professionella språkkunskaper i svenska och engelska
• Tidshanteringsförmåga, stor kompetens i att strukturera och sätta kundprocedurer samt förmåga att
prioritera
• Kunskaper inom särskilda tullförfaranden eller tull- och skattefrågor
• Kompetens i försörjningskedjan
• Ledarerfarenhet och/eller är villig att utveckla dina färdigheter
Vill du vara med och ta nästa steg i utvecklingen tillsammans med oss?

Ansök nu

Field Sales Representative at Maersk

Key account manager
Läs mer Jun 21
Opportunity
We’re striving to be at our very best and we want our employees to do exactly the same. We’re transforming the way we work so we can unfold our potential as a business. We’re excited about the future and the amazing things we’ll achieve along the way. But transforming our business also means you can unleash your own potential. We have a strong history of taking chances on people, supporting them and offering stretch and challenge. We want everyone to look forward to their future with Maersk.
Join us as our Field Sales Representative in Gothenburg, Sweden!
We offer:
At Maersk, we put you in the driver seat of your own career, and you will be trusted and empowered to take on new challenges:
The high-profile, industry-leading nature of our work and excellent development opportunities helps you build skills that will help your career for the long-term, wherever you choose to work
Our large customer base gives a unique chance to make a significant difference on world trade & economy
A job at the very heart of Maersk’s commercial organization in which you will be part of a great diverse team
Industry-leading talent development initiatives and competitive benefits: our parental leave policy is recognized as one of the best in the industry
Flexible Workplace Policy and working hours
Access to internal training opportunities

Your tasks:
In the role of Field Sales Representative, you will:
Manage assigned customers and budget base; pursue and secure business in line with the business objectives.
Probe and identify customer needs and provide solutions.
Build a good understanding of target customers and the assigned account base
Communicate significant trends, rate changes and policies to assigned accounts
Research and understand the territory to identify and establish business contacts with potential customers
Analyze competitive and industry trends
Ensure customer relationship management tools are updated on time and are of excellent quality
Work closely with the local product organization to grow volumes and revenue
Collaborate with the capacity & campaign manager to formalize commercial plans and ensure maximization of asset utilization

Your Profile:
To be successful in this role, we believe you bring the following experiences and competencies:
Professional experience in shipping and transportation and broad knowledge of the market.
Hunter profile with a winning mentality.
Track record of success around closing Air, LCL, Ocean and Landside business and experience with local decision-making organizations.
Sales experience in the forwarding and logistics industry
Understanding of customer requirements and their concerns
Service and customer orientation
Strong communication skills
Independent action as well as an entrepreneurial mindset and commitment
Preferably knowledge of Salesforce or other CRM tools

If you are looking for a positive change in career and you are ready for this challenging new chapter, we look forward to receiving your application!
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job. We value diversity in all its forms, including – but not limited to – gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
If you have any questions about this role, please contact Recruiter Therese Blom at therese.blom@maersk.com
Selection and interviews are ongoing, we welcome your application!
Last day to apply: 13 August
Kindly note that we cannot accept applications sent via email.

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Air Freight Specialist at Maersk

Transportsamordnare
Läs mer Jul 18
Opportunity
At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in Integrated Logistics, offering a truly seamless end-to-end service that makes trade more simple and easier than ever.
If you love air freight in any aspect, starting from quoting, operations, searching solutions and facing unexpected challenges typical for air - come join our Air Freight Team!
We offer
In the role of Air Freight Specialist, you will play a key role in our air freight team, handling end-to-end operations. You will be responsible for the operational execution of air export/import shipments and be in daily contact with customers and vendors. You will also focus on the overall accuracy of revenue and cost allocation on shipment level.
You will work with passionate and dedicated colleagues in a team that has a collaborative and commercial mindset, supported to grow, and excel in their careers. The location for this role can be in either Göteborg or Stockholm, Sweden.
Key Responsibilities
In the role of Air Freight Specialist you will have the opportunity to:
Handle the end-to-end shipment process in both import and export air freight shipments (including Dangerous Goods)
Arrange airline bookings with our core carrier partners and gateways
Arrange pre- and on-carriage with our trucking partners
Align with our customs partner to make sure all shipments are cleared as per local legislations
Ensure shipments are filed timely and accurately in our operational systems
Update shipment milestones in our operational systems to guarantee data quality towards our customers
Ensure specific customer requirements are met (transit time, carrier selection, routings etc.)
Monitoring of shipments to provide proactive update to our customers and to solve potential operational disruptions
Coordinate with the commercial organization on customer commitments and forecasts
Perform Knowledge Exchange with the sales and account management to ensure customer satisfaction
Calculate quotes on ad-hoc shipments and perform vendor negotiations
Ensure accuracy of revenue and cost calculation on shipment level

Who we are looking for
To be successful in this role, we believe you bring the following competencies and experiences:
Air Freight / Forwarding experience
Air product knowledge and experience
Dangerous Goods Cat. 3 (preferred)
Visionary and strategic thinking
Customer centric mindset
Problem solving skills
Proficient in English

If you are looking for a positive change in your career and you are ready for this challenging new chapter, we look forward to receiving your application!
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job. We value diversity in all its forms, including – but not limited to – gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
If you have any questions about this role, please contact Recruitment Specialist Therese Blom at therese.blom@maersk.com.
Last day to apply: August 10th
Kindly note that we cannot accept applications sent via email.

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Client Development Manager – Chemical & Reefer

Key account manager
Läs mer Jun 15
You've seen us everywhere, from a road trip, passing by one of our trucks, to the biggest ports around the planet where we touch land to continue our journey All The Way to your front door. Now it's your chance to get to know us from within; a workplace full of warmth, friendship and support. We invite you to join our wonderful team and be part of our purpose: Improving life for all by integrating the world.
Join us and play an important role in our team lifting global trade every day!
Key responsibilities
We are looking for a new colleague to join our team at the Maersk office in Göteborg, Sweden. As Client Development Manager, you will be responsible for the commercial and financial development of your own client base. You will deliver planned levels of new and additional business from targeted and existing customers. The client focus for this role is Chemical and Reefer.
Your main responsibilities will be:
Delivering volume and yield targets for Sweden while remaining focused on relationship building
Accountable for delivery of Additional Business and Contract Renewal targets for the assigned customer portfolio.
Developing customer relationships with decision makers on all levels.
Accountable for a seamless and timely transition of customer management from the Commercial team to our Customer Service teams.
Supporting the resolution of Commercial and Customer Service Office reported customer issues, including interventions with customers to resolve escalated issues.
Ensuring high customer satisfaction and an excellent customer experience.

We are looking for:
You have a solid understanding of the Swedish market and customer drivers, as well as knowledge of our competitors and industry trends in Sweden.
With a truly customer centric focus, you strive to create value in our customers’ supply chain and hence experience from logistics as well as shipping is crucial.
Furthermore, you are:
Decisive, competitive and has a sense of urgency and results – thereby delivering objectives and increasing business performance
An initiator with excellent skills in relationship building
Experienced working with corporate functions (customers) C-suite-to operator
Proven track record with long sales cycles

If you are looking for a positive change in career and you are ready for this challenging new chapter, we look forward to receiving your application!
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job. We value diversity in all its forms, including – but not limited to – gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
If you have any questions about this role, please contact recruiter Therese Blom at therese.blom@maersk.com
Last day to apply: July 31.
Kindly note that we cannot accept applications sent via email.

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Customs Process Administrator, Göteborg

Backofficepersonal
Läs mer Maj 25
Facilitating Trade for Sustainable Growth!


If you enjoy working in an international environment with passionate and highly competent colleagues and want to make an impact within a dynamic organisation, then KGH Customs Services is a good match for you.
KGH is one of the entities within Maersk Line and is specialized in Customer Services and Accountancy & VAT Services.


Central Customs Desk söker handläggare till kontoret i Göteborg

Ta möjligheten att utvecklas till KGH´s mest kunskapsrika person inom tull i hela Europa och sök till vår CCD avdelning! Att jobba hos oss innebär att upprätta brittiska tulldeklarationer för ett antal fasta kunder med återkommande uppdrag enligt gällande regelverk.


Dina huvudsakliga arbetsuppgifter blir att:
• Administrera tulldeklarationer
• Tolka regelverk
• Klassificera varor
• Ha en god dialog med kunder, Tullverket och andra myndigheter
Som anställd hos oss blir du en del i ett internationellt företag som erbjuder ett stimulerande arbete med ett positivt arbetsklimat.
Vi söker dig som:
• Har viljan att utvecklas och lära mer i en internationell miljö.
• Är tålmodig, prestationsorienterad, motiverande och orädd
• Har en positiv inställning, hög serviceförmåga.
• Har goda kunskaper i svenska och engelska, både i tal och skrift
• Du bör hantera ett högt arbetstempo samtidigt som vara noggrann.
Du kommer till en arbetsplats med trevliga arbetskamrater. Vi erbjuder intern upplärning och goda möjligheter att utvecklas.


Det vore kul att ha dig i vårt team – välkommen med din ansökan!


Ansökningar behandlas fortlöpande.

Ansök nu

People Partner

HR-specialist/HR-adviser
Läs mer Apr 24
People Partner to Maersk in Göteborg
About us
At Maersk we are embarking on an industry-defining transformation, on a bold new direction, expanding our capabilities to become a true end-to-end logistics provider that can deliver intelligent solutions for customers around the world. It’s a big moment for all of us – and we all have our part to play.
Opportunity
As a part of our people partnering team, you should genuinely be a people’s person and thrive in an environment where no two days are alike. Your daily job will be to engage with different stakeholders and use your wide breadth of HR knowledge to support leaders on a range of people matters and policies.
As a performance-oriented company, we strive to always recruit the best person for the job – regardless of gender, age, nationality, sexual orientation, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength.
Your future
The People Partner role is characterised by variety, and you will gain a comprehensive understanding of the business in Sweden and Norway. You will work in a dynamic environment, drawing on your broad HR toolbox to coach and support leaders through a time of great business transformation.
Build strong relationships with leaders and their teams and be their main point of contact, sparring partner on all people matters.
Drive the local delivery of the annual HR Cycle, including annual performance and talent, compensation, succession, planning and development.
Support leaders with resolving employee issues, support and advise leaders on HR related matters and policies.
Stay up to date with local employment law landscape to ensure local compliance.
Lead and ensure good and efficient union relations.
Work effectively with the entire people team on delivery of people processes as well as to resolve complex cases.
Involved in validation and administration of people data.
Deliver trainings and workshops for local leadership teams and various employee populations on different HR topics.
Participate in on-site recruitment where needed and coordinate and perform employee activities required on site, i.e. onboarding, training sessions.
Work closely with the Global mobility team



About you
This position calls for a person with a great overview and excellent communication and collaborative skills, who can navigate between many different stakeholders and tasks at the same time.
5+ years of experience as an HR generalist and a solid understanding of HR fundamentals including recruitment, people performance management, employee engagement, compensation, development, employee relations.
Passionate about the business and partnering with and supporting leaders to deliver on business results.
Experience with supporting Leaders on different levels.
Knowledge of labor law; experience from working in unionized environments would be beneficial.
Experience from large international or complex matrix organizations and the ability to build and manage relationships internationally and navigate a complex stakeholder matrix
Experience with working with a professional annual HR wheel framework from a large international organization
Good change management, facilitation, and coaching skills
Self-driven, energetic, and a ‘can-do’ mindset
Experience with Workday or similar tool
Excellent written and verbal communication skills in English and local language



You have been reading so far, we’re are glad to see you are interested. If you could see yourself in this role and are keen to be part of this journey at Maersk, we look forward to hearing from you!
This is a full-time position at our office in Göteborg. We are continuously evaluating applications, so please apply as soon as possible. In this position, you will report to Anna Grahn, People Partner Nordics.

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Tender Manager

Anbudsansvarig/ Bid Manager
Läs mer Maj 9
Facilitating Trade for Sustainable Growth!
If you enjoy working in an international environment with passionate and highly competent colleagues and want to make an impact within a dynamic organisation, then KGH Customs Services (A Maersk Company) is a good match for you.
KGH is one of the entities within Maersk Line and we have grown to be one of the largest European providers of international trade and customs solutions and services.


We are looking for a Tender Manager for our office in Gothenburg.
Are you interested in developing our Tender process and internal stakeholder management?
As a Tender Manager at KGH/Maersk you will coordinate tender submission on larger customs service opportunities across brands and bundles and follow up and report on European customs services sales pipeline across brands.
Your primary responsibilities will be:
Be the connection point between European opportunity owners, tender management teams, area MCS product managers and other relevant stakeholders for larger international and global customs opportunities.
Follow-up and report on European customs services pipeline across the Maersk brands.
Manage and continually improve the Tender Management Office, including the operating model, personnel, processes, tools and infrastructure.
Drive and contribute to sales development initiatives.



This is a position for a person that likes to consolidate, collect, evaluate, and provide pricing and service information in support of tender responses. This will of course also include conducting extensive internal stakeholder management.
We offer
Opportunities to develop your expertise, competence and career in our international Customs & Trade Network, which is in line with Maersk.
The opportunity to shape your own workday, in close cooperation with our stakeholders and colleagues
A manager position with a great potential for you to develop the business

You are
Structured and detail orientated
Energized by challenges and varied tasks
Self-Starter and self-motivator
A natural relationship builder both internal and external
Able to manage stress and short deadlines well
Open to questions, with the ability to reflect over problems with a solution oriented mindset
Confident and not afraid to push back when needed

You have
Strong coordination skills
Strong skills in stakeholder management
International customs knowledge and experience
KGH and Maersk business understanding
The ability to communicate clearly and well formulated as a business professional to a global audience, both verbally and written
Commercial mindset – constantly looking for new opportunities to grow the business



Working at KGH (A Maersk Company) means working in an international environment together with passionate and highly competent colleagues. With a strong drive to generate sustainable solutions, we facilitate international trade and help our customers to grow their business.

This is our story. What’s yours?

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Automation and Digitization Specialist

IT-strateg
Läs mer Mar 13
We offer
At Maersk Group, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
This is a great opportunity to join an industry leading transformation journey where you can develop your leadership skills in a truly international environment – and we will support you in your endeavors ahead.
Main responsibilities;


To proactively analyze, identify, quantify and drive waste identification and areas of improvement in all relevant functional areas
Design and implement efficient solutions that meet the requirements from customers and stakeholders, and which are extensible and easily maintained
Run digitization projects within the company to drive effort and cost reduction and timely report to management on these metrics on company savings
Independently manage automation projects driving stakeholder management and timeline adherence in an agile way
Take responsibility for data collection, analysis and reporting, and communicate analytics around automation platform and provide recommendations for optimization
Promote standardization for reliable and error-free services and support the adoption and exchange of best practices through cross functional collaboration
Prepare training material and resources for internal stakeholders to support the long-term adoption and integration of automation and digitization into our business processes.
Drive the culture and mindset of continuous improvement, and apply best practices in Project Management methodology to optimize results.



We are looking for
Bachelor’s Degree in a related business area is preferred
Fleble and independent, able to work with stakeholders all over the world
Minimum of 3 years’ experience in logistics role in at least 2 functional areas (or more).
Composure under pressure and ability to multitask and manage multiple deadines
Coaching skills – able to train, coach, and develop team members
Proficient in Microsoft Office, including Outlook, Word, and Excel

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Change Management Partner

Kvalitetschef
Läs mer Dec 27
At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world.
You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace. APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries - Join us to achieve even your most ambitious career goals!


We are looking for a Change Management Partner for APM Terminals Gothenburg to take an active part as driver of our transformation journey in strategic and tactical level. This position offers the possibility to use your skills to drive change management for our strategically important projects to ensure effective and impactful change for all parties.


This is a true opportunity to be an active part in our transformation journey and continued development of APM Terminals, and you are given the chance to work with some of the most competent colleagues in the industry.


We offer:
We offer a challenging and vital role in the dynamic and exciting world of terminal operations and our Nordic transformation. In the APMT Group you will meet a wide range of career opportunities both locally and globally and there will be an ongoing focus on the development of your professional and personal development.
Your will be based in Gothenburg and your workplaces will be our terminals Gothenburg, in close cooperation with our terminal in Aarhus, make up APM Terminals Nordic. Both terminals are the biggest in their respective countries and constitute a critical link in the import and export flow of Sweden and Denmark.
Key Responsibilities:
Your responsibility covers the terminal in Gothenburg and work will mainly be local. As part of APMT Nordic some travel activity must be expected. You will report to the Head of Transformation Nordic, as is a part of Nordic Management Team, reporting to APMT Nordic MD.


You hold the local responsibility to facilitate a smooth transformation process for a diverse group of stakeholders with varying needs at APMT Nordics by driving change management. You are responsible for identify and assess local change impact for the planned and ongoing projects to devise change and secure business continuity. Change Management is not only related to projects but also to the overall transformation journey and behavioral/cultural development within our terminals.
The specific activities in this manner will be quite diverse and will be aligned from time to time. High level-activities are planning and progress tracking, communication, stakeholder management, risk management, resource management and business alignment.
You will support, coach and push project leaders, managers and stakeholders throughout at all levels in the organization.


Your main tasks will be:
Build change management project plans for our transformation journey as well as each project you follow, in order to ensure on time execution of the deliverables and secure business continuity.
Work with plans and actions within people and leadership area to support our journey of strengthening leadership, culture and mindset.
Ensure and take into account the employee experience when building the change management plans, liaising with HR when needed.
Investigate “as is” and together with owners in organization define processes and structure of “to be”. Also including finding the way of working with this process mapping.
Ensure regular reporting to management in all levels of company, internal as well as global if needed.
Facilitate the implementation of change as per the impact assessment previously performed: Identify new skills & behaviors required, redesign jobs, roles & org, develop talents & skills.
Work together with people at all levels within the organization & external parties who might be skeptical to accept new concepts, practices and approaches.



We are looking for:
To succeed in this role, we believe that you have previous hands-on experience in working with change management and transformation in a blue-collar organization. You are persistent and used to keeping dialogue with workers unions, project leaders as well as leaders at all levels in organization.


Furthermore, we think that you have:
Business/management or communication school, Bachelor or higher degree preferable
5+ years of experience with hands on experience of leading organizational changes, process, tools or any key/transformational change initiatives within a fast-moving environment.
Deep knowledge of change management tools and methodologies.
Excellent Project management skills, organization (multi-tasking) and time management.
Fluency in local language and English, both written and spoken
Dynamic profile with drive, pro-activity and strong interpersonal skills
Strong communication, presentation and influencing skills, including with senior leadership.
Enjoy thinking out of the box and have are willing to go the extra mile to meet project deliverables
Have the guts, self-confidence and abilities to challenge, push and coach all our teams
Excellent workshop facilitation skills, with the ability to adapt to local cultural differences
Have a personality that inspire, motivate, and engage people in all levels
Open minded, positive attitude and high drive to succeed and break through barriers



If you have any questions don't hesitate to contact the Head of Transformations Ida Engqvist at ida.engqvist@apmterminals.com

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Onsite IT/OT Engineer

IT-tekniker/Datatekniker
Läs mer Dec 27
At APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world.
You’ll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace. APM Terminals is an independent business unit within the Danish Maersk Group – a Global Fortune 500 company with about 89,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and manufacturing industries - Join us to achieve even your most ambitious career goals!


Vill du kickstarta din karriär i Nordens största containerterminal APM Terminals, med ett nätverk som sträcker sig över mer än 60 länder, så kan du vara den vi söker!


”Handel flyttar idéer, driver företag och ger människor möjlighet att blomstra i världens alla hörn. Med oss får du skapa globala relationer samtidigt som du bygger din karriär, säger Claus Maagaard, IT-chef.”


WE OFFER
Vi är ett litet team i en global IT-organisation. Tillsammans med oss kommer du att ingå i vårt IT-team baserat i Göteborg, varifrån du blir en del i våran first line support samt ett viktigt tekniskt stöd för våran IT-infrastruktur samt våra applikationer.
KEY RESPONSIBILITIES
Som IT Support får du en central roll i vår leverantörskedja och därmed hjärtat i hela vår verksamhet. Det innebär att du ger support och underhåll via datorn, telefon och mail. Du har nära kontakt med våra användare. Dessutom kommer du vara sparringpartner till Operations om deras utmaningar, behov och hur vi kan bli ännu bättre.


En viktig del av dina uppgifter är också att säkerställa att vi följer relevanta säkerhetsprocesser och verktyg. Utöver det kommer du att vara backup åt vår IT-infrastrukturspecialist och ha ett antal ad hoc-uppgifter på IT-avdelningen generellt, t.ex. konfiguration av PC och allmänt IT-stöd.


WE ARE LOOKING FOR
Dina arbetsuppgifter och verksamheten du befinner dig i är internationella och ingår i den europeiska regionen och Nordiska APM Terminals group, som i sin tur ingår i One Maersk IT som har samlat alla IT-avdelningar under Maersk i en global struktur. Därför kommer du ibland behöva arbeta med IT-kollegor på de andra terminalerna som stödjer och kopplar ihop vårt globala nätverk.


Du får ett jobb där du är med och skapar grunden för att verksamheten ska växa. En liten avdelning kräver driv, flexibilitet. Dessutom ser du fördelen med att bygga ett bra globalt nätverk som du kan dra nytta av.


Vi söker dig som är IT utbildad datavetare och/eller datorservice teknisk eller naturvetenskaplig samt har några års erfarenhet av hårdvara. Har du annan motsvarande erfarenhet och är nyexaminerad är du också mycket välkommen att söka.


Du kommer arbeta med VmWare, Oracle, MS , Windows Server och Linux, nätverk och olika branschspecifika applikationer, såsom våra terminaloperativsystem och gatesystem.


Du har mycket goda kunskaper i engelska och svenska i både tal och skrift.


Som person har du ett stort tekniskt driv och drivs av att ha många bollar i luften. Vi ser att du är positiv och mycket serviceinriktad. Vidare är du lyhörd och drivs av en stark vilja att hjälpa och stötta användare. Du är uthållig, villig att lära sig mer, kreativ och metodisk i felsökningsarbetet. Du har lätt för att möta olika personer och har en pedagogisk förmåga i dialogen med användare.

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Senior Scrum Master

IT-strateg
Läs mer Dec 2
Opportunity
Where do you want your career adventure to go next? If it’s using your talent to make a big impact across a truly global company, let’s get started. Because technology is transforming global trade, and as an industry leader, we’re spearheading the change. At Maersk, we are rapidly digitising our business and building our capabilities across the world. And this is your chance to work on the products that will get us there, bringing innovation and collaboration together.
We offer
In this role we offer an opportunity to work in an agile environment with colleagues working on cutting edge software engineering, data and data science practices that will transform the transport and logistics industry. We are passionate about providing a great customer experience with products that help connect the world.
As a Scrum Master and Agile Coach in Maersk, you will be part of a team of Scrum Masters and the communities of agile and engineering practitioners across the company.
We operate in a fast-paced environment utilizing modern technologies with a bias toward action.
We value customer outcomes and are passionate about using technology to solve problems.
We are a diverse team with colleagues from different backgrounds and cultures
We offer the freedom, and responsibility, to shape the setup and the processes we use in our community
We support continuous learning, including through our active community of practices, conferences, workshops and meetups.



This is an extremely exciting time to join a dynamic team and solve some of the toughest problems in the industry and build the future of trade & logistics. Maersk offers a unique opportunity to impact global trade through integrated logistics solutions. We focus on our people and the right candidate will have broad possibilities to further develop competencies in an environment characterised by change and continuous progress.
Key responsibilities
Perform the role of Scrum Master for multiple concurrent sprint teams
Run sprint planning, backlog refinement, sprint retrospective, daily scrum, and other project planning meetings.
Coordinating deliveries across multiple scrum teams
Forecast sprint iterations with the Product Owner and concerned business partners to better understand dependencies between tasks and teams.
Shield sprint teams from outside distractions and unintended dependencies and interference
Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem solving.
Facilitate discussions, decision making, and conflict resolution between sprint team members and Product Owners.
Managing the engagement with an acquired organization
Work with service owners, engineering manager and scrum teams to plan sprint execution by adopting various lean strategies
Understand and explain key metrics to the team to drive continuous improvements
Mentor and Coach teams in agile processes and tools to develop well scoped issues and epics and correct use of scrum process



We are looking for
Experience of working with multi-location teams.
Experience working in a large technical environment
7+ years with IT background
3+ years of managing Scrum Teams
3+ years of experience with Agile Project Management Tools including Atlassian JIRA, Confluence
Demonstrable experience of working in a complex IT environment with a clear service focus
Extensive experience of agile delivery approaches including delivery of agile at scale (e.g. Scrum, LEAN, Kanban,etc..) and associated ways of working
Extensive knowledge of scrum/project and services methodologies and development principles, challenges, and best practices including hands-on experience in :
Strong understanding of the various agile frameworks like Scrum, Kanban, SAFe alongside the development tools used to support them such as Atlassian JIRA, Confluence
Certified Scrum Master including extensive experience in a scrum master role
Configuration and/or development of industry standard enterprise operations workflow tools such as Jira and ServiceNow



At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

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Talent Acquisition Specialist

Rekryterare/Rekryteringskonsult
Läs mer Dec 9
At Maersk we have a vision that’s larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain through global end-to-end solutions.?We count on our people to make it happen.?


That is why we are building a new global HR service enabled by new technology: to make sure we deliver great experience to our people, so they can deliver great experience to our customers.?


The HR of the Future will work across brands, geographies and cultures to support one global Maersk. Next to the?Centers?of?Expertise?(CoE)?and the strategic HR Business Partners, the People Partnering?Organization?is the largest part of the new HR?Organization?and the closest to our people.?To enable our?future?HR service delivery?model,?we are establishing?three People Partnering Hubs covering geographical regions: Bangalore, India, covering Asia Pacific; Lisbon, Portugal, covering Europe & Africa; and San José, Costa Rica, covering the Americas.?
?
We are looking for skilled Talent Acquisition Specialists based in Gothenburg to support recruitments in a new HR service delivery model.
What we offer?
The People Partnering?hub?is a truly?international HR support?Center?where you will work alongside, learn from and build lasting relationships with colleagues from all over the world. Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees.
It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms, and we see it as a strength in building high-performance teams across brands, cultures and locations.?You will have a unique opportunity to stretch your capabilities by learning from, sparring with and building lasting relationships with diverse and professional colleagues all over the world.
We have a highly international and vibrant workplace, we set the bar high for everything we do, and we offer an attractive value proposition for individuals who are curious to learn and who thrive with empowerment and collaboration. Our work culture is diverse and inclusive, and we surround ourselves with competent and caring colleagues who make all the difference. We share our values, and we value our differences.
Key responsibilities
Your main responsibilities are:
Partner with Hiring Managers and People Partners on end-to-end recruitment, ensuring a positive Hiring Manager and candidate experience always
Serve as a credible Sparring partner for People Partners/HR Managers regarding talent attraction & acquisition, working on proactive recruitment forecasts with Hiring Managers.
Ensure that all relevant recruiting metrics are met or exceeded
Identifying and maintaining relevant talent pools/ pipeline for the critical roles
Staying updated with the external talent market and recruitment trends
Identifying opportunities to improve our Employer Branding Strategy
Identify improvement opportunities in recruitment processes and raise them



Who are we looking for
You consider yourself a ‘Talent hunter’, passionate about matching talent to business needs and well versed in the technical tools and processes within the recruitment domain. You are excited about putting your deep expertise at work in the transition into new technology and processes at Maersk. You would like to play a key role in building the future recruitment service and solutions.
As for the skillset and experience, we are looking for:
Solid hands-on experience (4+ years) in managing end-to-end recruitment processes within a complex international organization
Recruitment experience for both office-based and non-office based (frontline workers) particularly in the sector of transport & logistics, Supply Chain.
Candidate-centric mindset
Forward thinking, agile and data-driven mindset and approach
A proactive, ‘let’s get it done’ attitude geared towards continuous improvement
Flexibility and adaptability to operate in a fast-paced, dynamic environment,
Proven track record in a high-volume environment
Collaborative working style, fostering cooperation and teamwork to find solutions
Fluency in Swedish and English
Structured working style and focus on delivering results as per agreed timescales and scope
Excellent communication skills, ability to navigate complex stakeholder matrix and to foster long-term relationships with internal teams, clients, and candidates



You have been reading so far, we’re glad to see you are interested. If you could see yourself in this role and are keen to be part of the journey to establish a world-class Talent Attraction & Acquisition function at Maersk, we look forward to hearing from you!

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Tender Manager

Account manager
Läs mer Nov 25
Facilitating Trade for Sustainable Growth!
If you enjoy working in an international environment with passionate and highly competent colleagues and want to make an impact within a dynamic organisation, then KGH Customs Services is a good match for you. Established in 1963, KGH has grown to become one of the largest European providers of international trade and customs solutions and services. KGH is since September 2020 part of the Maersk family.
Today, we offer a comprehensive range of innovative solutions and services to over 35 000 customers each year across Europe. With close to 1300 colleagues operating in 24 countries our business model and customer offering addresses strategy, compliance, operational solutions and digitalisation opportunities.


We are looking for a Tender Manager for our office in Gothenburg.

Are you interested in developing our Tender process and internal stakeholder management?
As a Tender Manager at KGH/Maersk you will coordinate tender submission on larger customs service opportunities across brands and bundles and follow up and report on European customs services sales pipeline across brands.
Your primary responsibilities will be:
· Be the connection point between European opportunity owners, tender management teams, area MCS product managers and other relevant stakeholders for larger international and global customs opportunities.
· Follow-up and report on European customs services pipeline across the Maersk brands.
· Manage and continually improve the Tender Management Office, including the operating model, personnel, processes, tools and infrastructure.
· Drive and contribute to sales development initiatives.

This is a position for a person that likes to consolidate, collect, evaluate, and provide pricing and service information in support of tender responses. This will of course also include conducting extensive internal stakeholder management.
We offer
Opportunities to develop your expertise, competence and career in our international Customs & Trade Network, which is in line with Maersk.
The opportunity to shape your own workday, in close cooperation with our stakeholders and colleagues
A manager position with a great potential for you to develop the business

You are
Structured and detail orientated
Energized by challenges and varied tasks
Self-Starter and self-motivator
A natural relationship builder both internal and external
Able to manage stress and short deadlines well
Open to questions, with the ability to reflect over problems with a solution oriented mindset
Confident and not afraid to push back when needed

You have
Strong coordination skills
Strong skills in stakeholder management
International customs knowledge and experience
KGH and Maersk business understanding
The ability to communicate clearly and well formulated as a business professional to a global audience, both verbally and written
Commercial mindset – constantly looking for new opportunities to grow the business



Practical information
If you have questions concerning the position, please contact General Manager, Björn Hoglund.
Working at KGH (A Maersk Company) means working in an international environment together with passionate and highly competent colleagues. With a strong drive to generate sustainable solutions, we facilitate international trade and help our customers to grow their business.
This is our story. What’s yours?

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Customer Experience Partner

Logistiker
Läs mer Nov 22
Opportunity
Are you passionate about delivering exceptional service and be a part of a committed team in a high-pace international environment? Are you looking to work for a global company that encourages growth, cares about the environment, supports diversity & drives inclusion? Then this job is the perfect opportunity for you!
In Maersk, we are on a mission to become The Global Integrator of container logistics by connecting and simplifying our customers’ supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
We offer
No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment.
Maersk employees represent an expansive cross-section of modern professionals as our employees include Engineers, Geologists, Logistics-, IT-, Legal and HR specialists, Maritime Officers, Seafarers and administrative staff, to name just some.
At Maersk, we make it our business to make sure that people with the right combination of experience, energy and ambition are given the opportunity to advance and develop throughout their careers.
A competitive salary and extensive social benefits
Diverse and dynamic work environment
Work-life balance and support for career development
The exciting life of an ever-changing supply chain management professional



Key Responsibilities:
Understand the customers supply chain business requirements and the end-to-end solutions which Maersk have committed to.
Proactively identify exceptions, mostly system related between Maersk and the customer. Troubleshoot and solve according to guidelines provided.
Communicate professionally with our stakeholders, as customers, vendors and suppliers
Build long term relationships both internally and externally.
Drive and present KPIs and other initiatives to internal stakeholders
Strong drive and experience from setting up SOP´s
Problem solver

What we are looking for:


Proven experience in the transportation/customer service industry.
Ability to work flexible working hours when needed
Proficient with MS Suite (Word, Excel, Power Point, Teams).
Ability to multi-task and strong sense of urgency.
Customer centricity and service oriented.
Strong attention to detail.
Excellent communication and interpersonal skills (verbal, written and presentation).
Outstanding organization and time management.
Strong problem-solving ability.
Conflict resolution and persuasion skills.
Ability to thrive in a team environment
Minimum 3 yrs experience from Ocean industry

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Senior Customer Experience Agent - Logistics and Services

Logistiker
Läs mer Aug 3
Opportunity
The role of Senior Customer Experience Agent is to own/manage the customer experience of the Customer who purchase our Intermodal services either with Ocean bundling or Standalone. This includes managing the end-to-end job process in compliance with all company procedures and being the owner of all customer issues, facilitating their timely and effective resolution by engaging relevant internal stakeholders. This also includes the outgoing communication derived to develop the relationship with customers to get extra volumes.
We Offer
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Key Responsibilities
Act as contact point for customers and be their advocate internally within Maersk
Ensure smooth execution of the end-to-end shipment lifecycle, engaging both the customer and relevant internal stakeholders
Be the owner of all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions
Manage / improve day to day process interaction with customers across different channels. Utilize internal IT systems to proactively find solutions to reduce customer effort
Work with internal stakeholders collaboratively to deliver FINOPS KPI.
Commercial intelligence: engage customers in discussions about new business opportunities and competitor/market intelligence
In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholders
Always behave in a manner consistent with the A.P. Moller – Maersk values

We are looking for
Commercial experience (sales or customer service)
Logistics/supply chain Industry experience (internal and external)
Locally defined ‘technical’ experience
Ability to multi-task and work on a high pace environment
Experience in account management execution
Commercial knowledge and interest
Excellent communication skills
Relationship building skills, both with customers but also internal stakeholders
High-level logistics product understanding including how it solves different customer pains

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Director WDP Platform

Data Warehouse specialist
Läs mer Jun 28
Responsible for the strategic identification, planning and coordination of a set of related programmes or very large projects delivering complex business outcomes, to manage their interdependencies in support of specific business strategies and objectives. The maintenance of a strategic view over a set of programmes or very large projects, providing the framework for implementing complex business initiatives, or large-scale change, by conceiving, maintaining and communicating a vision of the outcome of the programme and associated benefits. Determination, monitoring, and review of cross-programme scope, costs, and schedule, programme resources, inter-dependencies and programme risk. Stakeholder partnership at executive and board-level.

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Customer Experience Partner Sweden

Logistiker
Läs mer Jun 23
Senior Customer Experience Partner Sweden
About the job
Letar du efter en chans att arbeta med skräddarsydd logistik för en global ledare inom containerlogistik? Om du också älskar att vara i daglig kontakt med kunder, leverantörer och kollegor från världens alla hörn – då har vi jobbet för dig!


Key responsibilities


Till vårt kontor i Göteborg söker Maersk nu personer som vill arbeta som Customer Experience Partner på vår avdelning som arbetar med skräddarsydda logistiklösningar för våra kunder. Detta innebär att du kommer ansvara för kundupplevelsen för dina konton och säkerställa kundens logistikflöden hanteras ur ett end-to-end perspektiv. Du kommer arbeta nära både kunden och koordinera med interna logistikteam runt om i världen.


Som Customer Experience Partner deltar du i den operativa driften och du kommer att:


· Ha tät kontakt med våra kunder och bygger en nära relation med dem för att förstå deras behov av logistiklösningar
· Se till att leveransens mot kund utförs på ett smidigt och effektivt sätt
· Sköta planering och uppföljning av logisitksändningar
· Fungerar som koordinator mellan kunder och leverantörer
· Ha daglig kontakt med kollegor från flera olika länder
· Ha god lokalkännedom om logistikmarknaden


Vi söker dig som:


· Har en eftergymnasial utbildning
· Har mer än 5 år erfarenhet av shipping/sjöspedition eller logistik
· Gillar utmaningar och är bra på problemlösning
· Är strukturerad, noggrann och serviceinriktad
· Är flexibel och gillar att arbeta med snabba förändringar
· Är självgående samtidigt som du uppskattar att arbeta i grupp.
· Prata flyttande engelska
· Har arbetat på ett internationell företag inon shipping
. Är självgående samtidigt som du uppskattar att arbeta i grupp.
· Har goda kunskaper i Officepaketet och övergripande god IT-kunskap

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Customer Implementation and Improvement Manager

Administrativ chef
Läs mer Jun 7
Opportunity
Leads new customer implementations for accounts owned in the area, bridging the sales and operational activities, to ensure smooth transition of new or additional business into the organization. Supports continuous improvement in the operational processes setup internally.
Key responsibilities
Project Management
- Drive the overall implementation project plan across all geographies and ensure delivery of all functions, including operations, IT, HR and finance.
- Risk management and stakeholder management.
-Successfully “close” implementations based on mutually defined criteria between Maersk and the client.
-Drive projects to improve customer experience and efficiency in the operation
Client Relationship Management
- Lead the client through the on-boarding process and act as the clients’ centre of gravity on implementations and issue resolution.
- Strictly manage scope with clients and ensure solution implemented stays in line with the solution sold.




Operational Engagement
- Ensure infrastructure for new client solutions is in place including: recruitment and training, SOPs, IOPs, IT & EDI integration, client and vendor training, and KPI reporting.
- Ensure operations are optimized and products are delivered under the highest service quality possible.
-On Continuous improvement scope – review the processes for potential opportunities to improve customer experience and internal productivity.
Commercial Engagement
- Contribute to securing new business wins by actively engaging in the sales process and presenting the implementation methodology.
Accountabilities
- Customer experience during implementation process (from sales award to stable operation) for new business in the area.
- Consult about commercial pursuits in the area
-Improvements in customer experience / internal efficiencies.
We offer
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

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Inland Business Controller

Ekonomiassistent
Läs mer Maj 4
Is responsible for creating transparency on profitability at country, customer and job level, with large scope and/or complexity. Ensures job costing controls are followed and that a proper mindset on Revenue Assurance and standards is in place. Active member of the Finance team, bridging upstream process and Financial control.
Effective translation of operationally performed activities to correct financial transactions.
Provide insight in and governance over file execution in line with the Standards, SOP’s and optimize Financial KPIs, and ensure backlogs are effectively kept low and in control, in close cooperation with Inland Execution team and Area Finance Business Partner on standard execution and KPIs improvement
Oversight of key financial operations processes by ensuring quality, accuracy, completeness and timeliness of revenue and cost are updated in system, without being in the position to adjust files
Support profitability analysis, review GP of jobs with the ultimate goal that every job shows the most accurate GP according to the buying and selling rates
Provide forward looking and independently initiated analysis on margins, trends and productivity
Contribute to/form business decisions and enable follow-up on such decisions including margin improvements.
Perform Risk and Compliance assessment to ensure necessary documentary evidence, records are created and provided as required in the RICC Manual, fraud guidelines and other applicable APMM guidelines as far as it covers financial controls. This also includes effective resolution of deficiencies and/or audit findings.
Implementation of upstream process improvements in line with the Standards and Controls
Finance Governance on new or adjusted customer/system/supplier implementations if processes differ from standards (eg. Consolidated billing, local EDI etc.) that could impact financial KPI’s, backlogs and B/S positions.
Act as business partner to Management to identify and drive resolution of revenue/costs leakages

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Senior Inland transportation Coordinator Sweden

Speditör
Läs mer Apr 12
About the job
Letar du efter en chans att arbeta med skräddarsydd logistik för en global ledare inom containerlogistik? Om du också älskar att vara i daglig kontakt med kunder, leverantörer och kollegor från världens alla hörn – då har vi jobbet för dig!


Key responsibilities


Till vårt kontor i Göteborg söker Maersk nu en person som vill arbeta som Inland transportation coordinator. På vår avdelning arbetar du med skräddarsydda logistiklösningar för våra kunder på Inlandssidan med lastbil och tåg. Detta innebär att du kommer ansvara för last-mile-delivery tillsammans med våra leverantörer och säkerställa att Inlandstransporten utförs efter kundens behov. Du kommer arbeta nära både kunden och leverantören samt koordinera med interna logistikteam runt om i världen.


Som Inland transportation coordinator deltar du i den operativa driften och du kommer:


· Ha tät kontakt med våra leverantörer och interna stakeholders, bygga en nära relation med dem för att säkerställa ett bra samarbete.
· Se till att leveransens mot kund utförs på ett smidigt och effektivt sätt
· Sköta planering och uppföljning av logisitksändningar på landsidan
· Fungerar som koordinator mellan interna och externa kunder och leverantörer
· Ha daglig kontakt med kollegor från flera olika länder
· Ha god lokalkännedom om logistikmarknaden
· Kostnads kontroll samt uppföljning




Vi söker dig som:


· Har en eftergymnasial utbildning
· Har mer än 5 år erfarenhet av shipping/sjöspedition och last-mile-delivery på landsidan.
· Gillar utmaningar och är bra på problemlösning
· Är strukturerad, noggrann och serviceinriktad
· Är flexibel och gillar att arbeta med snabba förändringar
· Prata flytande engelska
· Har arbetat på ett internationell företag inom shipping
. Är självgående samtidigt som du uppskattar att arbeta i grupp.
· Har goda kunskaper i Officepaketet och övergripande god IT-kunskap
· Har arbetat med internt förändringsarbete

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Director WDP Platform

Data Warehouse specialist
Läs mer Apr 12
Responsible for the strategic identification, planning and coordination of a set of related programmes or very large projects delivering complex business outcomes, to manage their interdependencies in support of specific business strategies and objectives. The maintenance of a strategic view over a set of programmes or very large projects, providing the framework for implementing complex business initiatives, or large-scale change, by conceiving, maintaining and communicating a vision of the outcome of the programme and associated benefits. Determination, monitoring, and review of cross-programme scope, costs, and schedule, programme resources, inter-dependencies and programme risk. Stakeholder partnership at executive and board-level.

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Customer Implementation and Improvement Specialist

Administrativ assistent
Läs mer Apr 27
Opportunity
Leads new customer implementations for accounts owned in the area, bridging the sales and operational activities, to ensure smooth transition of new or additional business into the organization. Supports continuous improvement in the operational processes setup internally.
Key responsibilities
Project Management
- Drive the overall implementation project plan across all geographies and ensure delivery of all functions, including operations, IT, HR and finance.
- Risk management and stakeholder management.
-Successfully “close” implementations based on mutually defined criteria between Maersk and the client.
-Drive projects to improve customer experience and efficiency in the operation
Client Relationship Management
- Lead the client through the on-boarding process and act as the clients’ centre of gravity on implementations and issue resolution.
- Strictly manage scope with clients and ensure solution implemented stays in line with the solution sold.




Operational Engagement
- Ensure infrastructure for new client solutions is in place including: recruitment and training, SOPs, IOPs, IT & EDI integration, client and vendor training, and KPI reporting.
- Ensure operations are optimized and products are delivered under the highest service quality possible.
-On Continuous improvement scope – review the processes for potential opportunities to improve customer experience and internal productivity.
Commercial Engagement
- Contribute to securing new business wins by actively engaging in the sales process and presenting the implementation methodology.
Accountabilities
- Customer experience during implementation process (from sales award to stable operation) for new business in the area.
- Consult about commercial pursuits in the area
-Improvements in customer experience / internal efficiencies.
We offer
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

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Finance Business Partner

Ekonomiledare
Läs mer Apr 11
Key Responsibilities• Be the true business partner to Sales and Product Management teams through:
• Interpret, explain and drive performance within the business –> speak the numbers
• Support and influence key operational and strategic decisions –> make the impact
• Advise on key business planning assumptions, trade-offs and opportunities –> be the partner
• Provide ad-hoc analysis and insights on specific issues –> drive the value
• Work with Product/ Charge Managers and Sales to proactively improve performance and create alignment between the overall strategy and Area execution.
• Ensure decision making is based on robust data and is underpinned by logical assumptions – own the data.
Who we are looking for• Prior experience and proven track record within commercial finance working as business partner, business controller or similar role.
• Very strong analytical skills, ease working with numbers and understanding complex processes.
• Proven ability to influence without authority and engage confidently with leaders at all levels.
• Strong interpersonal savvy and an eye for finding common ground and addressing performance issues in a positive though firm manner.
• Master's or Bachelor's degree in Finance, Economics or related field.
• Experience with following systems/tools is a clear advantage: SAP, MS Power BI, Data Warehouses and MS Excel analytics.


If you have what it takes do not hesitate to apply!

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Senior Customer Experience Partner Sweden

Logistiker
Läs mer Apr 8
Senior Customer Experience Partner Sweden
About the job
Letar du efter en chans att arbeta med skräddarsydd logistik för en global ledare inom containerlogistik? Om du också älskar att vara i daglig kontakt med kunder, leverantörer och kollegor från världens alla hörn – då har vi jobbet för dig!


Key responsibilities


Till vårt kontor i Göteborg söker Maersk nu personer som vill arbeta som Customer Experience Partner på vår avdelning som arbetar med skräddarsydda logistiklösningar för våra kunder. Detta innebär att du kommer ansvara för kundupplevelsen för dina konton och säkerställa kundens logistikflöden hanteras ur ett end-to-end perspektiv. Du kommer arbeta nära både kunden och koordinera med interna logistikteam runt om i världen.


Som Customer Experience Partner deltar du i den operativa driften och du kommer:


· Ha tät kontakt med våra kunder och bygger en nära relation med dem för att förstå deras behov av logistiklösningar.
· Se till att leveransens mot kund utförs på ett smidigt och effektivt sätt
· Sköta planering och uppföljning av logisitksändningar
· Fungerar som koordinator mellan kunder och leverantörer
· Ha daglig kontakt med kollegor från flera olika länder
· Ha god lokalkännedom om logistikmarknaden


Vi söker dig som:


· Har en eftergymnasial utbildning
· Har mer än 5 år erfarenhet av shipping/sjöspedition eller logistik
· Gillar utmaningar och är bra på problemlösning
· Är strukturerad, noggrann och serviceinriktad
· Är flexibel och gillar att arbeta med snabba förändringar
· Är självgående samtidigt som du uppskattar att arbeta i grupp.
· Prata flyttande engelska
· Har arbetat på ett internationell företag inon shipping
. Är självgående samtidigt som du uppskattar att arbeta i grupp.
· Har goda kunskaper i Officepaketet och övergripande god IT-kunskap

Ansök nu

Financial Operations (FINOPS) Manager

Finansekonom
Läs mer Jan 31
Financial Operations (FINOPS) Manager has the responsibility of ensuring that all customer invoices are raised accurately, on time and matches the rates and contracts agreed to with customers.
• Own the FINOPS execution structure in the Area in partnership with the GSC FINOPS leads.
• Ensures that team members adhere to the timelines as per global business process measures.
• Guide the FINOPS team in the area to drive performance metrics.
• Setting clear roles and responsibilities for end to end FINOPS execution across Area and GSC; ensuring clear targets and regular performance engagements.
• Identifying gaps in FINOPS and establishing/guiding process or performance projects with rigorous follow up and status reporting to Area Customer Experience leadership.
• Defining and delivering (with SME) functional training for FINOPS teams in Area and GSC .
• Engaging actively with Sales to ensure compliance to upstream processes, including timely updating and proper filing of rate cards and contract filing in Cashbox.
• Experience of 2 years in FINOPS process hands on in LnS.
• Experience of leading teams will be preferred.
• Broad Maersk FINOPS functional and process acumen
• 2 years experience using SAP or other similar tool.
• Strong analytical capabilities; translatable to root cause/problem solving
• Business performance management
• Prioritization capabilities.
• Senior stakeholder management
What we offer:
At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to: gender, age, nationality, race, sexual orientation, disability or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

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Client Program Manager

Backofficepersonal
Läs mer Feb 1
No matter your dreams and ambitions, Maersk offers exciting career opportunities in a truly international working environment. When you join Maersk, the world becomes your workplace. You will feel the diversity and dynamics of our international business from day one. We commit to providing possible best development and career growth to all our employees through digitalized learning ways in order to keep them up with development of technological changing.


In Maersk we are on a vision to become The Global Integrator of container logistics - connecting and simplifying our customers' supply chain. You will join a truly ground-breaking journey striving to continuing to strengthen the focus to become a truly customer-centric company, serving our customers' individual needs.


The Regional Program Manager (RPM) has the Operational ownership of the regional service delivery towards the customer(s)
• The RPM is accountable for the operational relationship with our customers and owns the execution in the regional operational teams serving these customers
• Scope of responsibility is regional where Maersk is executing the business for the named customer(s). On exceptional cases scope could be limited to one area only or on the other hand scope could be expanded to cover multiple regions
Key Responsibilities:
Service delivery and customer satisfaction – 50%
• Maintain and improve customer satisfaction levels (NPS)
• Maintain and improve internal measurement and visibility of operational performance.
• Be the Account ‘point-of-contact’ and ‘go-to’ person for operational escalations
• Support the development of Global and Regional standards and IOPs
• Host and engage in regular customer service calls with overseas branches
• Support the commercial teams with enquiries and expertise into these areas
• Implement and verify implementation of cost reduction projects and support cost reduction projects in the customer supply chain


Productivity and Profitability – 20%
• Review operational processes and validate possibilities of productivity improvement against service delivery level and drive improvements accordingly
• Establish procedures that will minimize exposure to risk associated with compliance, trade controls and HSSE
• Make expertise and knowledge available to Operations and drive Operational Excellence through day-to-day execution and participation in inspirational workshops regionally and locally
• Represent the account(s) during additional business implementations along with the implementation team leading the implementation


People Development – 20%
• Ensure to have a baseline with FTE visibility and team structure
• Set up a plan for on-boarding, training and development (SOP quiz/certification) of the operations team
• Be involved in objective setting & performance management of the operational team
• Ensure to manage team also by providing recognition & feedback pro-actively


Collaboration & community development – 10%
• Engage with Commercial and Operational experts on Global/Regional/Cluster level to explore new developments servicing the changes in customer demand
• Participate in area / regional Program Management meetings, calls and share best practices proactively
• Take ownership of customer-initiated projects and ensure internal resourcing is appropriate to execute within the agreed timeline
Who we are looking for• 3+ years relevant experience with a proven track record in operational management, commercial experience is a plus
• Understanding and passion for driving Operational Excellence in the business
• Ability to work in a matrix organization and influence decision makers
• Proven and sustained track record of delivery, with focus on driving results through others
• Experience of working with wide variety of complex operational and commercial challenges
• Excellent communication and influence skills
• Being a team member supporting the global/regional/country teams proactively
• Ability to build strong effective networks
• Knowledge of risk management with the ability to identify activities
• Customer centric
• Assertive/decisive and pro-active
• High sense of urgency and persistence
• Confidence in dealing with people and building relationships
• Ability to problem solve and recommend appropriate course of action: analytical and structured approach
• Able to give constructive feedback and challenge where appropriate
• Ability to manage stakeholders on various levels in the organization
• Continuous Improvement techniques and metric driven
• Outstanding verbal, writing and presentation skills
• Project Management and training skills
• Proficient level of English
We Offer• International experience working for the world´s leader, in a dynamic, global industry.
• Work with colleagues and clients across the world.
• Excellent training development opportunities and global career prospects.
• Enhance your communication, problem solving and relation building skills.
• Competitive salary and excellent bonus package.

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Speditör till Supply Chain avdelning

Speditör
Läs mer Dec 2
Letar du efter en chans att arbeta med skräddarsydd logistik för en global ledare inom containerlogistik? Om du också älskar att vara i daglig kontakt med kunder, leverantörer och kollegor från världens alla hörn – då har vi jobbet för dig!
På Maersk är vi pionjärer inom logistik och vi är nu på en resa där vi vill vara en nära partner till våra kunder och hjälpa dem förenkla deras logistikkedjor. Tillsammans samarbetar vi över kontinenter för att skapa en bättre morgondag och en arbetsplats där alla kan känna sig som hemma.
Är du redo att få kontakt med en värld full av möjligheter? Sök dig då till oss!
Arbetsuppgifter
Till vårt kontor i Göteborg söker Maersk nu personer som vill arbeta som Customer Experience Partner på vår Supply Chain Management avdelning som arbetar med skräddarsydda logistiklösningar för våra kunder. Detta innebär att du kommer ansvara för kundupplevelsen för dina konton och säkerställa kundens logistikflöden hanteras ur ett end-to-end perspektiv. Du kommer arbeta nära både kunden och koordinera med interna logistikteam runt om i världen.
Som Supply Chain Customer Experience Partner deltar du i den operativa driften och du kommer:
· Ha tät kontakt med våra kunder och bygger en nära relation med dem för att förstå deras behov av logistiklösningar.
· Se till att leveransens mot kund utförs på ett smidigt och effektivt sätt
· Sköta planering och uppföljning av logisitksändningar
· Fungerar som koordinator mellan kunder och leverantörer
· Ha daglig kontakt med kollegor från flera olika länder
· Ha god lokalkännedom om logistikmarknaden
Vi söker dig som:
· Har en eftergymnasial utbildning
· Har erfarenhet av shipping/sjöspedition eller logistik
· Gillar utmaningar och är bra på problemlösning
· Är strukturerad, noggrann och serviceinriktad
· Är flexibel och gillar att arbeta med snabba förändringar
· Är självgående samtidigt som du uppskattar att arbeta i grupp.
· Är en god kommunikatör på båda svenska och engelska
· Har goda kunskaper i Officepaketet och övergripande god IT-kunskap

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Supply Chain Management (SCM) Customer Experience Manager

Speditionschef
Läs mer Nov 1
Looking to take up a leading role in delivering tailor-made logistics solutions for a global leader in logistics?
Then you should join Maersk and help us ensure we create a unique and superior customer experience journey for our customers. In this role you will coach, motivate and develop a high performing team via leading by example and inspiring and energizing others, in order for them to be their best.
Are you ready to get connected with a world of opportunities? Then let’s go. All the way!
We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world. Innovation will play a huge part in getting us there and joining us at our office in Aarhus, we will empower you and your Customer Experience Supply Chain Management team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This is a great opportunity to join a industry leading transformation journey where you can develop your leadership skills in a truly international environment – and we will support you in your endeavors ahead.
Key responsibilities
Together with your SCM team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics supply chain to us.
Your job will be to coach, lead and motivate your team in our journey of becoming a truly integrated end-to-end logistics service provider with transportations solutions that moves the world for our customers.
You will amongst others be focusing on:
• Delivering an excellent customer experience
• Setting clear objectives and guide team to achieve targets and performance standards
• Attract, develop and retain talent
• Having a close dialogue with the origins/destinations across the globe
• Build and develop a strong team via attracting, developing and retaining talent
• Profit and performance improvement initiatives
We are looking for
We believe you possess
• Strong leadership skills with ability to motivate and engage others
• Solid operational background and understanding of supply chain management operations and strong knowledge of local logistics operations and infrastructure, competition and systems
• Ideally a background within the Logistics industry
• Strong stakeholder management
• Business acumen and ability to build strong connections with the customers
• Knowledge and relationships with key local stakeholders i.e. local supplier markets
• Great communication skills, being fluent in Swedish and English

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Supply Chain Management (SCM) Customer Experience Partner

Speditionstjänsteman
Läs mer Okt 27
Looking for a chance to work with tailor-made logistics in a global leader in container logistics?
If you also love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you. When joining Maersk you will help us create unique customer experiences while ensuring that our customers’ goods are duly prepared for arrival.
Ready to get connected with a world of opportunities? Then let’s go. All the way!
We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
Innovation will play a huge part in getting us there. And joining us at our office in Gothenburg, we will empower you and your 11 skilled colleagues in our Customer Experience Supply Chain Management team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This also means you will get ample opportunity to develop your talent and take your career further – and we will support you in your endeavors.
Key responsibilities
Together with your team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us. Your job will be to create truly integrated end-to-end logistics services and transportation solutions that moves the world for our customers. This involves owning the customer experience by managing the shipment process and coordinating with the various countries and global logistics teams.
In addition, you will:
• Build customer relationships and be curious about customer business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and ensure we do things better and smarter
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
We are looking for
You possess excellent planning skills, and you have the ability to juggle different tasks at the same time without losing the bigger picture. Also, you love delivering great customer experience and your well-developed communications skills allow you to tackle any issues with a smile and quickly identify the right solution.
Moreover, you:
• Preferably comes with a financial interest and likes digging in to the numbers.
• Preferably have previous experience working with FACT/SAP.
• Most likely have experience from a related industry within shipping, transport management, logistics or similar
• Have previous customer experience from a customer-facing role
• Like spotting ways to optimize existing processes
• Speak and write English effortlessly, and preferably, you are also fluent in Swedish

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Customer Experience Partner – help us connect the world

Speditör
Läs mer Nov 1
Do you enjoy talking to many different customers and colleagues across the globe each day?
Then join Maersk, a global leader in logistics. Here, you will create unique customer experiences while ensuring that our customers’ goods arrive at the right place at the right time.
Ready to get connected to the world? Then let’s go. All the way!
We offer
At our office in Gothenburg, you will join our Customer Experience team and work alongside 30 skilled colleagues. Together, we are responsible for managing the end-to-end shipment process for those of our customers who have a direct contract with Maersk.
Right now, we are going through an industry-defining transformation: We want to innovate global trade by simplifying our customer’s supply chains. With simple end-to-end solutions, digital services and seamless customer engagement, we want to enable our customers to trade and grow by transporting goods anywhere – as fast and simple as possible.
Innovation is playing a huge role on the journey that we are on and when joining us we will empower you and your team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
Key responsibilities
Once our customers cargo has started its journey towards its destination by sea, road or air your job begins. Using your great coordinating and communication skills, you will ensure great customer experiences by managing the end-to-end delivery process.
This involves coordinating with the various countries and global shipment teams and ensuring that all documents and practicalities are in place.
More specifically, you will:
• Build customer relationships and be curious about customers’ business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and improve loyalty
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
We are looking for
Needless to say, you are passionate about delivering great customer experience. Your excellent communications skills allow you to tackle any issues with a smile, and your experience enables you to quickly identify the right solution.
You love spotting ways to optimize existing processes, and you are not afraid to speak your mind. Moreover, you:
• Ideally comes with a freight forwarding background with experience of handling end-to-end logistics solutions
• Thrives in a customer facing role where you are to deliver a superior customer experience.
• Your coordinating and communication skills are on point
• Speak and write Swedish fluent and English effortlessly

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Customer Experience Partner – help us connect the world

Expeditör, spedition
Läs mer Sep 14
Do you enjoy talking to many different customers and colleagues across the globe each day?
Then join Maersk, a global leader in logistics. Here, you will create unique customer experiences while ensuring that our customers’ goods arrive at the right place at the right time.
Ready to get connected to the world? Then let’s go. All the way!
We offer
At our office in Gothenburg, you will join our Customer Experience team and work alongside 30 skilled colleagues. Together, we are responsible for managing the end-to-end shipment process for those of our customers who have a direct contract with Maersk.
Right now, we are going through an industry-defining transformation: We want to innovate global trade by simplifying our customer’s supply chains. With simple end-to-end solutions, digital services and seamless customer engagement, we want to enable our customers to trade and grow by transporting goods anywhere – as fast and simple as possible.
Innovation is playing a huge role on the journey that we are on and when joining us we will empower you and your team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
Key responsibilities
Once our customers cargo has started its journey towards its destination by sea, road or air your job begins. Using your great coordinating and communication skills, you will ensure great customer experiences by managing the end-to-end delivery process.
This involves coordinating with the various countries and global shipment teams and ensuring that all documents and practicalities are in place.
More specifically, you will:
• Build customer relationships and be curious about customers’ business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and improve loyalty
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
We are looking for
Needless to say, you are passionate about delivering great customer experience. Your excellent communications skills allow you to tackle any issues with a smile, and your experience enables you to quickly identify the right solution.
You love spotting ways to optimize existing processes, and you are not afraid to speak your mind. Moreover, you:
• Ideally comes with a freight forwarding background with experience of handling end-to-end logistics solutions
• Thrives in a customer facing role where you are to deliver a superior customer experience.
• Your coordinating and communication skills are on point
• Speak and write Swedish fluent and English effortlessly

Ansök nu

Senior Area Supply Chain SME (Subject Matter expert)

Logistiker
Läs mer Aug 20
Looking for a chance to work with tailor-made logistics with a global leader in logistics?
If you also love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.
When joining Maersk you will help us create unique customer experiences focusing on optimizing our customers supply chain via seamless end-to-end deliveries.
We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
Innovation is playing a huge role on the journey that we are on and when joining us we will empower you and your team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This is a great opportunity to be part of an industry leading transformation journey where you will play a key role in delivering tailor made Ocean and Air solutions covering client portfolio in Scandinavia area. It is a great opportunity for you to develop your talent and leadership capabilities in a global context and take your career further – and we will support you along the way.
Role can be placed in any of our main offices in Scandinavia (Oslo, Gothenburg or Aarhus).
Are you ready to get connected with a world of opportunities? Then let’s go. All the way!
Key responsibilities
You will play a key role in the position as Senior Supply Chain SME in our transformation of becoming a global integrator of container logistics and providing seamless end-to-end delivery solutions for our clients. Through your project management and stake holding skills you will act as a internal focal for the more complex supply chain setups and support commercial organizations and implementation teams that we deliver on our service offerings.
In addition you will:
· Build and develop logistics capabilities to support our journey of becoming a global integrator of container logistics.
· Be the overall SCM process SME and ensure we are running the business in as smooth and effective way as possible with the customer in mind
· Help with escalations and make sure more complex issues are solved prior to customers are impacted
· Actively participate/drive and engage in SCM initiatives spanning from local to global
· Work together with local management teams to improve our setup with Global Service Center teams
· Drive productivity and continuous improvement initiatives
· Drive actions to support a positive customer NPS?
We are looking for
We believe the ideal candidate possess:
· Strong project management and leadership skills with ability to motivate and engage others?
· In depth operational background and understanding of freight forwarding and supply chain management operations and strong knowledge of local logistics operations and infrastructure, competition and systems
· Strong stakeholder management? skills
· Strong business acumen?? and commercial mindset
· Great communication skills, preferably being fluent in one of the Scandinavian languages as well as English

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Area LCL (Less Container Load) & Air Freight Execution Manager

Speditionschef
Läs mer Aug 16
Looking for a chance to work with tailor-made logistics with a global leader in logistics?
If you also love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you. When joining Maersk you will help us create unique customer experiences focusing on optimizing our customers supply chain via seamless end-to-end deliveries.
Are you ready to get connected with a world of opportunities? Then let’s go. All the way!
We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
Innovation is playing a huge role on the journey that we are on and when joining us we will empower you and your team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This is a great opportunity to be part of an industry leading transformation journey where you will play a key role in delivering tailor made Ocean and Air solutions covering client portfolio in Scandinavia area. It is a great opportunity for you to develop your talent and leadership capabilities in a global context and take your career further – and we will support you along the way.
Role can be placed in either our office in Aarhus, Denmark or Gothenburg, Sweden.
Key responsibilities
Together with the Scandinavia Customer Experience Leadership team you will be responsible for delivering tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us. Your job will include truly integrated end-to-end logistics services and transportation solutions with main focus on our LCL and Air freight product delivery.
You get your work done through your excellent leadership skills via coaching your team members to provide an excellent customer experience through collaboration and via finding agile ways of working.
In addition you will:
• Be on top of the Profit and Loss and ensure we are delivering an efficient and customer oriented service to our clients.
• Set clear objectives and guide team to achieve targets and performance standards
• Attract, develop and retain talent
• Work on the team engagement and development
• Drive productivity and continuous improvement initiatives
• Drive actions to support a positive customer NPS
We are looking for
We believe the ideal candidate possess
• Strong leadership skills with ability to motivate and engage others
• Solid operational background and understanding of freight forwarding and supply chain management operations and strong knowledge of local logistics operations and infrastructure, competition and systems
• Strong stakeholder management
• Business acumen and ability to build strong connections with the customers
• Knowledge of the Scandinavian market and relationships with key local stakeholders i.e. local supplier markets

Ansök nu

Supply Chain Management (SCM) Customer Experience Partner

Speditionstjänsteman
Läs mer Aug 16
Looking for a chance to work with tailor-made logistics in a global leader in container logistics?
If you also love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you. When joining Maersk you will help us create unique customer experiences while ensuring that our customers’ goods are duly prepared for arrival.
Ready to get connected with a world of opportunities? Then let’s go. All the way!
We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
Innovation will play a huge part in getting us there. And joining us at our office in GOT, we will empower you and your colleagues in our Customer Experience Supply Chain Management team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This also means you will get ample opportunity to develop your talent and take your career further – and we will support you in your endeavors.
Key responsibilities
Together with your team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us. Your job will be to create truly integrated end-to-end logistics services and transportation solutions that moves the world for our customers. This involves owning the customer experience by managing the shipment process and coordinating with the various countries and global logistics teams.
In addition, you will:
• Build customer relationships and be curious about customer business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and ensure we do things better and smarter
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
We are looking for
You possess excellent planning skills, and you have the ability to juggle different tasks at the same time without losing the bigger picture. Also, you love delivering great customer experience and your well-developed communications skills allow you to tackle any issues with a smile and quickly identify the right solution.
Moreover, you:
• Preferably comes with a background as freight forwarder and/or logistics supply chain role.
• Preferably comes with a financial interest and likes digging in to the numbers.
• Preferably have previous experience working with FACT/SAP.
• Have previous customer experience from a customer-facing role
• Like spotting ways to optimize existing processes
• Speak and write English effortlessly, and you are also fluent in Swedish

Ansök nu

Financial Operations Coordinator

Business controller
Läs mer Jun 8
Looking for a chance to work with tailor-made logistics in a global leader in container logistics?
If you also love diving in to the details, have a natural talent for mastering financial figures and like connecting with peers – then this is the job for you.
When joining Maersk you will help us create unique customer experiences while ensuring that our customers’ goods run like a clockwork and that the relating financials is taken into consideration in as smooth way.
Ready to get connected with a world of opportunities? Then let’s go. All the way!
We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
Innovation will play a huge part in getting us there. And joining us at our office in Gothenburg, we will empower you and your skilled colleagues in our Customer Experience - Supply Chain Management team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This also means you will get ample opportunity to develop your talent and take your career further – and we will support you in your endeavors.
Key responsibilities
Together with your team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us. Your job will be to create truly integrated end-to-end logistics services and transportation solutions that moves the world for our customers. This involves owning the customer experience by managing the shipment process and coordinating with the various countries and global logistics teams.
In this role you will as part of your role have a key function as Financial Operation SME (Subject Matter Expert) and take ownership in ensuring that our financial data relating to customer shipments and contracts is updated and accurate. The SME role also covers training of colleagues and that you independently will drive improvement initiatives within the financial field.
In addition, you will:
• Build customer relationships and be curious about customer business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and ensure we do things better and smarter
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
We are looking for
You possess excellent planning skills, and you have the ability to juggle different tasks at the same time without losing the bigger picture. Also, you love delivering great customer experience and your well-developed communications skills allow you to tackle any issues with a smile and quickly identify the right solution.
Moreover, you:
• Preferably comes with a financial interest and likes digging in to the numbers.
• Preferably have previous experience working with FACT/SAP.
• Most likely have experience from a related industry within shipping, transport management, logistics or similar
• Have previous customer experience from a customer-facing role
• Like spotting ways to optimize existing processes
• Speak and write English effortlessly, and preferably, you are also fluent in Swedish

Ansök nu

Customer Experience Partner – help us connect the world

Speditionstjänsteman
Läs mer Maj 25
Do you enjoy talking to many different customers and colleagues across the globe each day?
Then join Maersk, a global leader in logistics. Here, you will create unique customer experiences while ensuring that our customers’ goods arrive at the right place at the right time.
Ready to get connected to the world? Then let’s go. All the way!
We offer
At our office in Gothenburg, you will join our Customer Experience team and work alongside 30 skilled colleagues. Together, we are responsible for ensuring a seamless supply chain flow for our customers.
Right now, we are going through an industry-defining transformation: We want to innovate global trade by simplifying our customer’s supply chains. With simple end-to-end solutions, digital services and seamless customer engagement, we want to enable our customers to trade and grow by transporting goods anywhere – as fast and simple as possible.
Joining us, you will play a key role in ensuring that we succeed.
Key responsibilities
Once our customers cargo has started its journey towards its destination by sea, road or air your job begins. Using your great coordinating and communication skills, you will ensure great customer experiences by managing the end-to-end delivery process.
This involves coordinating with the various countries and global shipment teams and ensuring that all documents and practicalities are in place.
More specifically, you will:
• Build customer relationships and be curious about customers’ business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and improve loyalty
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
We are looking for
Needless to say, you are passionate about delivering great customer experience. Your excellent communications skills allow you to tackle any issues with a smile, and your experience enables you to quickly identify the right solution.
You love spotting ways to optimize existing processes, and you are not afraid to speak your mind. Moreover, you:
• Ideally comes with a freight forwarding background with experience of handling end-to-end logistics solutions
• Thrives in a customer facing role where you are to deliver a superior customer experience.
• Your coordinating and communication skills are on point
• Speak and write English effortlessly, and preferably, you are also fluent in Swedish

Ansök nu

Supply Chain Management (SCM) Customer Experience Partner

Speditör
Läs mer Maj 25
Looking for a chance to work with tailor-made logistics in a global leader in container logistics?
If you also love talking to a wide array of people during the day – from customers, suppliers and colleagues around the globe – then this is the job for you.
When joining Maersk you will help us create unique customer experiences while ensuring that our customers’ goods are duly prepared for arrival.
Ready to get connected with a world of opportunities? Then let’s go. All the way!
We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
Innovation will play a huge part in getting us there. And joining us at our office in GOT, we will empower you and your colleagues in our Customer Experience Supply Chain Management team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This also means you will get ample opportunity to develop your talent and take your career further – and we will support you in your endeavors.
Key responsibilities
Together with your team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us. Your job will be to create truly integrated end-to-end logistics services and transportation solutions that moves the world for our customers. This involves owning the customer experience by managing the shipment process and coordinating with the various countries and global logistics teams.
In addition, you will:
• Build customer relationships and be curious about customer business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and ensure we do things better and smarter
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
We are looking for
You possess excellent planning skills, and you have the ability to juggle different tasks at the same time without losing the bigger picture. Also, you love delivering great customer experience and your well-developed communications skills allow you to tackle any issues with a smile and quickly identify the right solution.
Moreover, you:
• Preferably comes with a background as freight forwarder and/or logistics supply chain role.
• Preferably comes with a financial interest and likes digging in to the numbers.
• Preferably have previous experience working with FACT/SAP.
• Have previous customer experience from a customer-facing role
• Like spotting ways to optimize existing processes
• Speak and write English effortlessly, and you are also fluent in Swedish

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HR Assistant

HR-assistent
Läs mer Maj 24
Are you doing your studies within Human Resources or similar education and looking to combine with some hands on work? Then we have the job for you as we now are looking for a Student assistant to join our Scandinavian HR team.
This is a opportunity for you that is looking for both a possibility to take on full time work during the summer months but also is interested in combining work with studies during the semesters.
Are you ready to join a leading company within the logistics industry and join a HR transformation journey with exploring new ways of working? Then Lets go! All the way!
We offer
The HR department handles all personnel-related tasks for all employees in Maersk Scandinavia and as HR Assistant you have an important role in supporting the local HR team in various HR tasks.
• A great opportunity to combine your studies with “hands on” HR work
• An opportunity to accelerate your HR career in a dynamic, fast paced work environment and also to play a key role in supporting our HR Transformation journey with exploring new ways of working to ensure a great employee experience
• An informal, dynamic and exciting workplace
Key responsibilities
You will mainly support the HR team in various administrative tasks, such as:
• Project leader and member on various HR projects
Assisting on caretaking HR data in various systems

• Pulling monthly and weekly reports.
• Updating HR policies and ensure compliance of same.
• Project member on various HR projects.
• Caretaking various HR administrative tasks.
• Assisting in recruitments
• Act as a sparring partner to the HR team
We are looking for
We believe that the ideal candidate is/has:
• In the beginning of his/hers studies in Human Resources or similar education and see this as a long time commitment
• Able to work during summer 2021 to a large extent and then approx. 10-16 hours per week during the semesters.
• At least 2-3 years’ work experience, preferably in an administrative position
• A team player with a flexible and humble approach
• A self-starter who is structured and detailed oriented
• Good skills in MS Office
• The ability to talk to everyone and create trustworthy connections
• Fluent in the English and Swedish language

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Automation and E-com Specialist

Logistiker
Läs mer Maj 12
Looking for a chance to simplify logistics and make work easier for your colleagues?
If you love identifying and finding solutions on how to make things simpler and smarter through optimizing our operating system and related data – then this is the job for you.
When joining Maersk you will help us create unique customer experiences through creating best in class processes that supports the need from our customers while making life easier for ourselves.
We offer
At Maersk, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
Innovation will play a huge part in getting us there. And joining us at our office in Gothenburg, we will empower you to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This also means you will get ample opportunity to develop your talent and take your career further – and we will support you in your endeavors.
Ready to get connected with a world of opportunities? Then let’s go. All the way!
Key responsibilities
As automation specialist you will enhance the data usage in our operating model to collect, transform and deliver data in as efficient way as possible.
You will review the current tasks and actions in the customer experience teams and use your knowledge to automate it through tools or macros that you can build.
Review the current supply chain together with specialists processes and reccommend automation and improvement opportunities.
Use the broad range of Maersk’s E2E digital services to promote its usage and help onboard customers to these services.
As part of the Improvement team in the organization you will help co-ordinate upskilling for the teams in Scandinavia.
We are looking for
You possess excellent analytical and problem solving skills with the ability to go in to the details without losing the bigger picture.
We believe you are strong and effective in your communication and able to manage different stakeholders and with the ability to challenge status quo.
Moreover we believe you comes with:
Prior experience with making automation solutions for manual tasks needed.
Comfortable with creating macros, for example in excel.
Knowledge of using programming languages such as (but not limited to) Java, Visual Basic or Python.
Structured and project oriented mindset with an interest in digital solutions for customers.
In depth knowledge and interest in automation tools (MS office package, macros (…) )
Speak and write English effortlessly, and preferably, you are also fluent in a Scandinavian language
Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

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Customer Experience Manager, Ocean segment

Speditionschef
Läs mer Apr 15
Looking to take up a leading role in delivering tailor-made logistics solutions for a global leader in logistics? Then you should join Maersk and help us ensure we create a unique and superior customer experience journey for our customers.
At Maersk, we are embarking on a bold new direction, expanding our capabilities to become a truly end-to-end logistics service provider that can deliver intelligent solutions for customers around the world.
In this role you will manage one of our Ocean carrier teams and be responsible for the customer facing activities within ocean, intermodal and customs services.
Are you ready to get connected with a world of opportunities? Then let’s go. All the way!
We offer
Do you want to become a pioneer in logistics and simplifying global trade? Then you should join us to ensure we together collaborate across the continents, achieve great things together and creates a better tomorrow in a workplace where everyone can feel at home and be their best. Innovation will play a huge part in getting us there. And joining us at our office in Gothenburg, we will empower you and your team to find new ways to take the complexity out of logistics – and make it as simple and customer-friendly as possible.
This is a great opportunity to develop in a leadership role and take your career further – and we will support you in your endeavors along the way.
Key responsibilities
Together with your team you will be responsible for delivering a excellent customer experience for your assigned customer segment. You and your team will be focusing on the customer facing activities within ocean, intermodal, customs services and other local transportation service offerings.
Your job will be to coach, lead and motivate your team in our journey of offering a truly integrated end-to-end logistics service offering with transportations solutions that moves the world for our customers.
You will amongst others be focusing on:
• Ensure we deliver an excellent customer experience within our Ocean, intermodal and customs activities
• Setting clear objectives and guide team to achieve targets and performance standards
• Assure the accomplishment of customer onboarding and proactive issue resolution
• Having a close dialogue with the customer in countries across the globe
• Build and develop a strong team via attracting, developing and retaining talent
• Profit and performance improvement initiatives
We are looking for
We believe you posses
• Strong leadership skills with ability to motivate and engage others
• Solid knowledge of the local Logistics market in Sweden, including infrastructure, competition and systems
• Ideally a background within the Freight Forwarding industry
• Strong stakeholder management skills
• Business acumen and ability to build strong connections with the customers
• Knowledge and relationships with key local stakeholders i.e. local supplier markets
• Great communication skills, being fluent in Swedish and English

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