Göteborg: Kundmottagare och Administratör till konsultuppdrag

Benify is an international HR tech company that provides a market-leading global benefit and total rewards platform. With over 550 Benifyers in 6 countries, we're driving success with over 1500 customers and approximately two million users around the world ????. We empower people to be the best they can be while fostering a sustainable and engaging work culture where employees feel engaged and included "Because People Matter".

The role

As Office Coordinator, you will have the responsibility for our office experience in Gothenburg. You will contribute to a positive atmosphere in the office, ensure efficient operations and take great responsibility for the office being an inspiring place that our colleagues wants to go to every day and feel proud of ????.

Your everyday life will include:

- Welcome employees and external visitors, and handle incoming mail and packages

- Administer tasks related to new employees, orders, invoices, etc.

- Provide internal support for colleagues from all our offices, including assistance with bookings, ordering lunches, etc.

- Ensure office cleanliness, tidiness, and restocking of supplies

- Responsible for office purchasing and reviewing our supplier contracts

- Coordinate and plan events for colleagues, such as Christmas and summer parties, as well as support with client events

- Take responsibility for office security and the work environment

- Initiate and support in Office-related projects.

Personal attributes

To succeed in the role of Office Coordinator, the most important thing is that you are passionate about providing exceptional service and fostering a positive atmosphere in the office. As a person, you are organized and have the ability to plan and prioritize work in a structured and efficient manner. You have an eye for details and adjust things in the office before anyone else has noticed. To thrive at Benify, you have an adaptive approach and enjoy navigating in an changing environment with many social contacts. In addition, you are initiative-taking, act independently and are not afraid to develop our processes.

We also see that you have:

- At least 1-3 years of experience working in an administrative service- role, for example as Office Coordinator, Receptionist or similar

- Professional proficiency in Swedish and English, written and spoken

- High school diploma

- Very good knowledge in MS Office, especially in Outlook, Excel and Word.


It's a ?, thus not a requirement if you also got...

- Experience working in a coordinating role

- Experience working with purchasing

- Experience planning events.

Perks of being a Benifyer

- Collective agreement
- Generous wellness allowance
- 30 days vacation
- ITP1 Pension and Lifeplan - a pension tool that provides you with personalized advice to optimize your retirement planning

- Annual conference

Practical information

Start: As soon as we find the right fit, preferably beginning of June! ????
Extent: Full-time, 100%
Duration: Temporary position due to parental leave, until September 2025.
Location: Masthamnsgatan 5, Gothenburg.

Apply by submitting your CV and/or your LinkedIn profile using the application form below. We screen applications continuously and may hire someone before the last application date.

Please let us know if you need any reasonable adjustments for interviews by replying to the email you will receive after you apply.

OM CAROTTE

Carotte Staff är rekryterings- och bemanningsföretaget inom Carotte Group som hjälper våra kunder med allt från nyckelpositioner och andra tjänster på heltid till korta deltidsuppdrag. Vi skräddarsyr uppdragen efter våra kunders behov och drivs av att förstå varje kunds specifika behov. Carotte Staff är specialiserade på roller inom servicebranschen och besöksnäringen. Carotte har kontor i Göteborg, Stockholm & Jönköping och kunder över hela Sverige.

VÅR KUND

Carotte Staff söker åt kund en erfaren och professionell kontorsassistent till ett konsultbolag med höga verksamhets ambitioner.

Kulturen på denna arbetsplats präglas av höga ambitioner, professionalitet och driv. Teamet hos vår kund består av noga utvalda högpresterande proffs, erkända inom sina områden och som alltid sätter kunden i fokus.

Om tjänsten

Vi söker en person som har en känsla för detaljer, har förmågan att arbeta effektivt i varierande tempo och har en flexibel inställning till arbetsuppgifter. Vi tror att du som söker denna position har en välkomnande attityd, du är en relationsskapare med en förmåga att skapa positiva möten för besökare och kollegor. Du trivs i en professionell miljö och är tillmötesgående.

För att lyckas i denna roll ser vi gärna att du har tidigare erfarenhet inom kontorsarbete och även konferens. Du talar & skriver obehindrat i både svenska och engelska. Du bör också ha god datorvan och du kommunicerar professionellt i skrift. Du har en naturlig känsla för att vara uppmärksam på detaljer och får med lätthet ett helhetsgrepp över den dagliga verksamheten.

Dina arbetstider: Dagtid, måndag till fredag främst förmiddag men kan även vara förlagda under eftermiddag.

Anställningsform: Provanställning 6 månader därefter tillsvidareanställning. Du är anställd hos oss på Carotte Staff och arbetar 50% hos vår kund.

Startdatum: Enligt överenskommelse

Välkommen med din ansökan

Vi tar inte emot ansökningar via mejl men om du har några frågor eller funderingar tveka inte på att kontakta natalie@carotte.se. Vi behandlar våra ansökningar löpande och rekommenderar att du skickar in din ansökan så snart som möjligt.

På uppdrag av vår kund i Göteborg söker vi nu en CRM-analytiker/kunddatabasanalytiker till ett spännande konsultuppdrag. Uppdraget har en omfattning på 75-100% och pågår i minst 20 månader med start 1 April.

Vår kund är verksamma inom offentlig sektor och denna roll ingår i deras kommunikationsenhet, som är en del av affärsområde marknad. Arbetet är tvärfunktionellt och innebär kontakter inom flera delar av bolaget.

Om rollen:

- Ingår i verksamhetsteamet för CRM och samarbetar tillsammans med CRM-strateg, MA-specialist, projektledare och kommunikationsansvarig för nyhetsbrev och content.

- Verksamhetsteamet för CRM jobbar nära CRM-teamet (IT) som jobbar med utveckling och förvaltning av CRM-systemet (Microsoft Dynamics 365) samt kampanjverktyget ClickDimensions som är integrerat i CRM-systemet.

- Arbetssättet är agilt och verksamheten jobbar i sprintar som följer CRM-teamets, i syfte att synka behov och utveckling.

Vi tror att du känner igen dig i följande beskrivning:

- Relevant akademisk examen inom exempelvis statistik eller motsvarande

- Minst två års erfarenhet av liknande roll inom CRM och MA

- Kunskap inom , R eller Python

- Erfarenhet av Power BI är meriterande

Vi tror att du är en person som trivs i en roll där man arbetar tvärfunktionellt och samarbetar med flera delar av bolaget. Du har en hög analytisk förmåga och är noggrann, strukturerad och flexibel i ditt arbetssätt.

Låter detta som en spännande möjlighet? Tveka inte att söka då vi intervjuar löpande!

Uppdraget
För det här uppdraget anställs du som konsult på Digitalenta. Vi erbjuder alla våra konsulter ett gediget friskvårdsbidrag, försäkringar, förmånligt pensionssparande, konsultträffar och givetvis en engagerad konsultchef som finns tillgänglig för dig under hela anställningsperioden.

Uppdraget är på 75-100% under ca 20 månader med möjligheter till förlängning. Önskad start för uppdraget är 1 April. Det är möjligt att arbeta på distans men viss närvaro kommer att krävas på kontoret i Göteborg.

For our client in the Automotive industry we are looking for a Communication Strategist with a focus on Sustainability. This is a temporary full-time assignment for 10 months, based in their office in Gothenburg.

Do you want to be part of accelerating the purpose?

Our client aims to be the pioneers in the protection of people and planet. As a truly purpose-driven company, they already have a positive impact in many areas. For example, they are an industry leader in climate action and automotive safety, and the social impact work is being noticed around the world. They have set the standards high when it comes to being a responsible business. And this is where you come in.

About the role:

You will be part of a small, high performing, team which aims at accelerating the purpose agenda, internally and externally. This global team manages areas such as action-orientated purpose campaigns, Employer Branding, sustainability communication, increasing the voice of the company in relevant cultural days and events, and nurturing meaningful collaborations.

As a Communication Strategist, Sustainability, your responsibilities will include, but are not limited to:

- Launch social impact fund across all channels and with all key audiences in Spring ’24

- Deliver impactful cultural day campaigns.

- Collaborate with Stakeholder Engagement team on advocacy initiatives, on topics incl. ocean health.

- Driving the development and implementation of compelling evidence-based narratives, global campaigns, stories, and messages, that create engagement around sustainability journey and industry leadership, across all global channels, and drive progress.

- Strengthening employee engagement and build the brand to the key external audiences (future and current customer, talent, and stakeholder) through media, influencers and other third parties.

- Working collaboratively both internally and externally, building strong relationships with stakeholders and supporting them with high level sustainability communication guidance and actions.

- Working with business priorities and planning, as well as proactively identifying newsworthy communication opportunities, and develop engaging, meaningful, and creative sustainability communication strategies.

- Working with internal communications on strategies to foster employee engagement, alignment with business objectives, and a strong sense of belonging.

Who are you?

You are a devoted and creative communications or marketing professional with 8-10 years’ experience from a global organization, including experience of sustainability-related communications. You have a natural passion for news, communication, and engaging sustainability communication. You have extensive experience in PR, social media, and/or journalism and a demonstrable ability to utilize different channels and mobilization to deliver the desired business outcome.

In addition to this, you have:

- A strategic, analytical, and creative approach to communication planning, is self-led and has the ability to manage a wide range of projects and agencies, balancing quality, and speed.

- A strong understanding of current and emerging global sustainability issues and challenges and the ability to relate them to business action.

- Excellent written and verbal communication skills (English), with the ability to craft clear, concise, and engaging messages for diverse audiences.

- Excellent organizational and project management skills, with the ability to involve and balance stakeholders and agencies and meet deadlines in a fast-paced environment.

- A natural collaborator with a strong ability to build good working relationships with stakeholders and internal colleagues.

- The ability to bring clarity to complex situations and interpret in-depth business and technology messaging in a receiver-friendly way.

This position is based at the international HQ in Gothenburg, Sweden and you will report to the Head of Purpose Communications & Employer Branding. Welcome with your application!

About the assignment

For this assignment you will be hired as a full-time consultant by Digitalenta. We offer our consultants a generous package including healthcare allowance, insurance policy, paid vacation days and pension savings. In addition, you'll also have a dedicated consultant manager available throughout your employment with us, in addition to optional networking activities with our network of consultants.

The assignment is full-time and for a period of 10 months, with possible extension.

For our client in the Automotive industry, we are looking for Customer Care Specialists that are fluent in either Norwegian, Danish or Finnish for a fun assignment over the summer!
This is a temporary assignment of approximately 3 months, based in Gothenburg.
About the role:
Our client is pushing the boundaries within electrification, design, safety and sustainability. The role as a Customer Care Specialist at their organization Customer Care gives you the unique opportunity to create great customer experience for consumers. Customer Care is the link between the companies' Group brands, the consumer and the dealer/workshop. They provide consumers excellent experience by engaging them with our partners’ products, services and offers.
What you will do:
As a Customer Care Specialist your responsibility is to consistently deliver an outstanding, personal customer experience addressing the needs of current and future consumers across the shopping and ownership journey. As a brand ambassador your customer-facing role is crucial in supporting our mission to improve the society we live in and bring our brand promise to life. You will get the opportunity to get insights and learn so much both about the consumers and the products which could be highly valuable if you like to build a future career within the company.
In this role you will communicate with consumers based on their needs via phone, email, chat and social media to understand their inquiry/issue and communicate a viable solution with a high service level.
You will also coordinate towing and roadside services for car owners having breakdown. Another part is also to manage lead generation, delegation and follow-up of leads to ensure that they are being utilized effectively. It is important to prioritize and escalate our customers' feedback and feature requests to the relevant internal teams.
Your role includes to continuously and actively identify, propose and drive activities with stakeholders within and outside Customer Care to further improve quality and efficiency in our processes.
Do you fit the profile?
Do you recognize yourself in having a genuine interest in providing excellent customer service? Are you motivated by working in a fast-paced, dynamic team facing challenges in an optimistic way and learning new things? Then this could be the right opportunity for you.
Experience is important, but personality is key! We value previous experience within customer care operations and/or customer service from sales-oriented brands. We believe that you know how to work with CRM systems and are proficient with use of technology and software. You have excellent oral and written communication skills in English plus minimum one Nordic language, preferably two. Having a valid driver’s license is a plus.
In this role you will need to have the ability to work also evening hours, weekends and holidays, we are available for our consumers when they need us.
About the assignment
For this assignment you will be hired as a full-time consultant by Digitalenta. We offer our consultants a generous package including healthcare allowance, insurance policy, paid vacation days and pension savings. In addition, you'll also have a dedicated consultant manager available throughout your employment with us, in addition to optional networking activities with our network of consultants.


The assignment is full-time and for a period of approximately 3 months starting 29/5, with possible extension.